Join Us and Make an Impact!
At Marsh McLennan Agency (MMA), we take pride in our award-winning, inclusive workplace culture that stems from the dedication of our extraordinary team. With over 11,000 talented professionals, we strive to create meaningful work experiences every day. Discover how you can thrive as a
Senior Client Manager - Business Insurance
with us. MMA offers a range of services, including business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals. With 200 offices across North America, we seamlessly blend the local consultancy approach with the extensive resources of Marsh McLennan, a leader in professional services. Please note that applicants must be within driving distance to the
Lexington, KY
office and commit to commuting a minimum of three days a week. A Day in the Life: As a Senior Client Manager, you will: Collaborate closely with Producers to anticipate and meet their sales support needs. Work together to achieve production, retention, and growth objectives. Manage all account responsibilities, including billing, policy updates, and coverage inquiries. Provide comprehensive coverage analysis, risk management recommendations, and handle all application-related tasks. Ensure timely and precise management of the renewal process, including handling cancellations. Build and maintain strong relationships with clients and carriers to enhance retention. Address accounting discrepancies as needed. Keep up-to-date on policy changes, rates, and forms for effective policy-checking. Execute client and carrier interactions to prevent errors and omissions. Who We’re Looking For: If you have the following qualifications, we would love to meet you: 7+ years of insurance experience in an agency or brokerage, focused on middle-market clients. 5+ years of comprehensive knowledge of Property & Casualty Insurance. High School Diploma required; a Bachelor's Degree in a related field or equivalent experience is preferred. Relevant designations are encouraged. Strong negotiation skills and expertise in the placement process. Property & Casualty License. In-depth understanding of insurance products, markets, and marketing techniques. Proficient in agency management software (e.g., Sagitta, Image Right). A shared commitment to our core values: Integrity, Collaboration, Passion, Innovation, and Accountability. We Value Your Contributions: At MMA, we recognize the vital impact our team members have both in and out of the workplace. We foster a culture that promotes well-being through comprehensive benefit programs and resources, encourages professional growth, and celebrates our colleagues' extracurricular passions. Some of the valuable benefits available for this role include: Medical, dental, and vision insurance. 401K with a company match. Company-paid life and disability insurance. Generous paid time off. Employee assistance program (EAP). Volunteer paid time off (VTO). Opportunities for career mobility. Employee networking groups. Tuition reimbursement and professional development opportunities. Charitable contribution matching programs. Stock purchase options. Be Yourself, with Us: We embrace a culture that values diverse backgrounds, heritages, and perspectives. If you are ethical, talented, and driven, and looking to join a client-focused team, we want to hear from you! Equal Opportunity Employer:
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Senior Client Manager - Business Insurance
with us. MMA offers a range of services, including business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals. With 200 offices across North America, we seamlessly blend the local consultancy approach with the extensive resources of Marsh McLennan, a leader in professional services. Please note that applicants must be within driving distance to the
Lexington, KY
office and commit to commuting a minimum of three days a week. A Day in the Life: As a Senior Client Manager, you will: Collaborate closely with Producers to anticipate and meet their sales support needs. Work together to achieve production, retention, and growth objectives. Manage all account responsibilities, including billing, policy updates, and coverage inquiries. Provide comprehensive coverage analysis, risk management recommendations, and handle all application-related tasks. Ensure timely and precise management of the renewal process, including handling cancellations. Build and maintain strong relationships with clients and carriers to enhance retention. Address accounting discrepancies as needed. Keep up-to-date on policy changes, rates, and forms for effective policy-checking. Execute client and carrier interactions to prevent errors and omissions. Who We’re Looking For: If you have the following qualifications, we would love to meet you: 7+ years of insurance experience in an agency or brokerage, focused on middle-market clients. 5+ years of comprehensive knowledge of Property & Casualty Insurance. High School Diploma required; a Bachelor's Degree in a related field or equivalent experience is preferred. Relevant designations are encouraged. Strong negotiation skills and expertise in the placement process. Property & Casualty License. In-depth understanding of insurance products, markets, and marketing techniques. Proficient in agency management software (e.g., Sagitta, Image Right). A shared commitment to our core values: Integrity, Collaboration, Passion, Innovation, and Accountability. We Value Your Contributions: At MMA, we recognize the vital impact our team members have both in and out of the workplace. We foster a culture that promotes well-being through comprehensive benefit programs and resources, encourages professional growth, and celebrates our colleagues' extracurricular passions. Some of the valuable benefits available for this role include: Medical, dental, and vision insurance. 401K with a company match. Company-paid life and disability insurance. Generous paid time off. Employee assistance program (EAP). Volunteer paid time off (VTO). Opportunities for career mobility. Employee networking groups. Tuition reimbursement and professional development opportunities. Charitable contribution matching programs. Stock purchase options. Be Yourself, with Us: We embrace a culture that values diverse backgrounds, heritages, and perspectives. If you are ethical, talented, and driven, and looking to join a client-focused team, we want to hear from you! Equal Opportunity Employer:
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.