Associate Director - Travel and Fleet Services
International Motors, Lisle, Illinois, United States, 60532
Position Overview
International has a great opportunity for an
Associate Director, Travel and Fleet Services
onsite at our corporate headquarters in Lisle, Illinois.
The
Associate Director, Travel and Fleet Services
is responsible for leading the company's strategic travel and fleet programs across the United States, Mexico, and Canada. This role oversees policy development, vendor management, program administration, and daily operations to ensure cost-effective, compliant, and high-quality services for employees.
The Associate Director serves as a subject matter expert and trusted partner to internal stakeholders, driving operational excellence, regulatory compliance, and continuous improvement across all travel- and vehicle-related programs.
This role requires strong executive presence and the ability to confidently engage with senior leaders. The ideal candidate can communicate complex ideas clearly, challenge assumptions when needed, and influence decision-making at the executive level while maintaining professionalism and credibility.
Responsibilities
Program Leadership and Oversight Develop, implement, and maintain travel, expense, fleet, assigned vehicle, inpat vehicle, and payment card policies that enhance customer service, support SG&A savings, and ensure regulatory compliance. Provide strategic oversight and operational leadership for all department programs and daily activities. Manage policy exceptions and identify opportunities for cost savings, process improvements, and enhanced employee experience. Lead cross-functional collaboration with tax, insurance, audit, compliance, treasury, security, and procurement teams. Customer Service and Stakeholder Partnership
Oversee delivery of high-quality day-to-day support for 3,000 travelers and 800 drivers. Act as a consultant and advisor to executives, internal customers, and functional partners regarding program processes, spend, and savings opportunities. Coordinate employee communications, change management initiatives, and executive upgrade programs. Vendor Management and Sourcing
Lead new vendor RFPs, contract negotiations, vendor selection, and implementations. Manage relationships and performance for over 20 preferred vendors, including travel agencies, airlines, hotels, rental car companies, fleet suppliers, OEMs, payment card providers, charter aircraft, ground transportation, and visa/passport services. Track market share commitments, validate rebates, and ensure service-level agreements are met. Travel Program Responsibilities
Oversee corporate travel programs supporting over 20,000 annual reservations and $25M in yearly spend. Ensure compliance with internal policies and external regulations. Develop, administer, and optimize Concur Travel systems. Lead Corporate Travel and Procurement Card Programs, including global card implementations, reporting, online card technology, and expansion of new card use cases to maximize rebates. Serve as category expert for travel and payment solutions. Fleet Program Responsibilities
Provide governance and oversight for fleet operations, including approximately 250 vehicles in the U.S. and 245 vehicles in Mexico. Annually recommend and select vehicle models based on business needs, cost, and market conditions. Place orders for new vehicles and consult with locations regarding pool vehicle requirements. Manage vehicle remarketing, accident reporting, inventory control, maintenance tracking, lease accounting, and imputed income reporting. Ensure regulatory and policy compliance across all fleet activities. Serve as category expert for fleet operations. Inpat Vehicle and Family Lease Programs
Oversee the Inpat Vehicle Program (130 vehicles in the U.S.), including vendor coordination, vehicle selection, ordering, and lifecycle management. Manage accident reporting, maintenance tracking, lease accounting, and imputed income reporting. Administer family vehicle leases paid by employees, including payroll deduction processing. Maintain separate policies and procedures specific to these programs. Assigned Vehicle Program (VWGoA)
Oversee the VWGoA Assigned Vehicle Program, managing approximately 175 vehicles in the U.S. Act as liaison between international employees and VWGoA for vehicle orders and program support. Manage lease accounting, imputed income tracking, invoice reconciliation, and payment processing. Facilitate payroll deductions related to insurance deductibles, moving violations, and other vehicle-related expenses. Support planning and readiness for future employee vehicle programs, including lease and discount offerings. Minimum Requirements
Bachelor's degree and at least 9 years of project/program management or administrative experience At least 5 years of management experience OR
Master's degree and at least 7 years of project/program management or administrative experience At least 5 years of management experience OR
At least 12 years of project/program management or administrative experience At least 5 years of management experience Additional Requirements
Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status) Desired Skills
Experience in travel, fleet, or complex program management, with demonstrated leadership responsibility Strong vendor management, negotiation, and financial acumen Experience managing large budgets and multi-country programs Proven ability to partner cross-functionally and influence at senior levels Management experience
Benefits and Compensation
We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more.
For this position, the expected salary range will be commensurate with the candidate's applicable skills, knowledge and experience.
You can learn more about our comprehensive benefits package at https://careers.international.com/#benefits.
Company Overview
ABOUT TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth.
ABOUT INTERNATIONAL From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com.
*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
Job Posting
#LI-Onsite, #LI-POST
International has a great opportunity for an
Associate Director, Travel and Fleet Services
onsite at our corporate headquarters in Lisle, Illinois.
The
Associate Director, Travel and Fleet Services
is responsible for leading the company's strategic travel and fleet programs across the United States, Mexico, and Canada. This role oversees policy development, vendor management, program administration, and daily operations to ensure cost-effective, compliant, and high-quality services for employees.
The Associate Director serves as a subject matter expert and trusted partner to internal stakeholders, driving operational excellence, regulatory compliance, and continuous improvement across all travel- and vehicle-related programs.
This role requires strong executive presence and the ability to confidently engage with senior leaders. The ideal candidate can communicate complex ideas clearly, challenge assumptions when needed, and influence decision-making at the executive level while maintaining professionalism and credibility.
Responsibilities
Program Leadership and Oversight Develop, implement, and maintain travel, expense, fleet, assigned vehicle, inpat vehicle, and payment card policies that enhance customer service, support SG&A savings, and ensure regulatory compliance. Provide strategic oversight and operational leadership for all department programs and daily activities. Manage policy exceptions and identify opportunities for cost savings, process improvements, and enhanced employee experience. Lead cross-functional collaboration with tax, insurance, audit, compliance, treasury, security, and procurement teams. Customer Service and Stakeholder Partnership
Oversee delivery of high-quality day-to-day support for 3,000 travelers and 800 drivers. Act as a consultant and advisor to executives, internal customers, and functional partners regarding program processes, spend, and savings opportunities. Coordinate employee communications, change management initiatives, and executive upgrade programs. Vendor Management and Sourcing
Lead new vendor RFPs, contract negotiations, vendor selection, and implementations. Manage relationships and performance for over 20 preferred vendors, including travel agencies, airlines, hotels, rental car companies, fleet suppliers, OEMs, payment card providers, charter aircraft, ground transportation, and visa/passport services. Track market share commitments, validate rebates, and ensure service-level agreements are met. Travel Program Responsibilities
Oversee corporate travel programs supporting over 20,000 annual reservations and $25M in yearly spend. Ensure compliance with internal policies and external regulations. Develop, administer, and optimize Concur Travel systems. Lead Corporate Travel and Procurement Card Programs, including global card implementations, reporting, online card technology, and expansion of new card use cases to maximize rebates. Serve as category expert for travel and payment solutions. Fleet Program Responsibilities
Provide governance and oversight for fleet operations, including approximately 250 vehicles in the U.S. and 245 vehicles in Mexico. Annually recommend and select vehicle models based on business needs, cost, and market conditions. Place orders for new vehicles and consult with locations regarding pool vehicle requirements. Manage vehicle remarketing, accident reporting, inventory control, maintenance tracking, lease accounting, and imputed income reporting. Ensure regulatory and policy compliance across all fleet activities. Serve as category expert for fleet operations. Inpat Vehicle and Family Lease Programs
Oversee the Inpat Vehicle Program (130 vehicles in the U.S.), including vendor coordination, vehicle selection, ordering, and lifecycle management. Manage accident reporting, maintenance tracking, lease accounting, and imputed income reporting. Administer family vehicle leases paid by employees, including payroll deduction processing. Maintain separate policies and procedures specific to these programs. Assigned Vehicle Program (VWGoA)
Oversee the VWGoA Assigned Vehicle Program, managing approximately 175 vehicles in the U.S. Act as liaison between international employees and VWGoA for vehicle orders and program support. Manage lease accounting, imputed income tracking, invoice reconciliation, and payment processing. Facilitate payroll deductions related to insurance deductibles, moving violations, and other vehicle-related expenses. Support planning and readiness for future employee vehicle programs, including lease and discount offerings. Minimum Requirements
Bachelor's degree and at least 9 years of project/program management or administrative experience At least 5 years of management experience OR
Master's degree and at least 7 years of project/program management or administrative experience At least 5 years of management experience OR
At least 12 years of project/program management or administrative experience At least 5 years of management experience Additional Requirements
Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status) Desired Skills
Experience in travel, fleet, or complex program management, with demonstrated leadership responsibility Strong vendor management, negotiation, and financial acumen Experience managing large budgets and multi-country programs Proven ability to partner cross-functionally and influence at senior levels Management experience
Benefits and Compensation
We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more.
For this position, the expected salary range will be commensurate with the candidate's applicable skills, knowledge and experience.
You can learn more about our comprehensive benefits package at https://careers.international.com/#benefits.
Company Overview
ABOUT TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world's leading commercial vehicle manufacturers. The Group's product portfolio comprises trucks, buses, and light-duty commercial vehicles. "Transforming Transportation Together. For a sustainable world.": this intention underlines the Company's ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group's commercial growth.
ABOUT INTERNATIONAL From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com.
*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
EEO Statement
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
Job Posting
#LI-Onsite, #LI-POST