Jr Service Representative - Los Angeles, CA
Midwest Startups, Los Angeles, California, United States, 90079
Overview
About WithMe, Inc.
WithMe, Inc. delivers convenient technology-powered amenities to clients and their guests. On the forefront of innovation, we're a remote first company that emphasizes a healthy work/life balance. We are profitable, operate in all 50 states, and have been ranked as one of the 5000 fastest-growing private companies in the United States for three consecutive years. Meet our brands:
PrintWithMe
— an automated printing solution found nationwide in coffee shops, co-working spaces, and multifamily apartment building locations.
SipWithMe
— specialty coffee made simple, providing an automated coffee solution for multifamily, coworking, and other business verticals. WithMe, Inc. is actively scaling with many of the National Multifamily Housing Council Top 50 managers and owners in the country, including Lincoln Property Company, Greystar, Fairfield, Avenue5, and many others. What You’ll Do
You’ll support our printing and coffee solutions in Los Angeles, CA as a Jr Field Service Representative. You’ll make deliveries, service calls, and ensure our clients have a seamless experience. This position requires a valid driver’s license and the ability to operate a motor vehicle. You’ll report to the Field Service Supervisor and serve as the face of WithMe, Inc. to our customers—ensuring equipment is installed, serviced, and maintained to the highest standards. Provide courteous, outstanding customer service during site visits. Install, program, calibrate, and maintain bean-to-cup coffee equipment with guidance from senior team members and manufacturers. Work directly with coffee equipment manufacturers via phone or video to repair machines in the warehouse and at client sites. Visit client locations in your designated region to deliver products, perform preventative maintenance, and change water filters. Support wireless printer stations as needed and implement solutions for new customers. Maintain accurate inventory of parts and tools. Collaborate closely with Operations and Client Experience teams. What You Bring
Located in Los Angeles, CA, with at least 1 year of experience in a customer-facing or field service role. Strong communication skills and a customer-obsessed mindset. Mechanical aptitude; basic plumbing knowledge or willingness to learn. Interest in coffee and/or printing technology is a plus. Valid driver’s license and ability to travel regionally. Ability to lift 65–90 lbs. (with assistance) and perform regular physical tasks such as standing, sitting, squatting, crouching, and reaching. Self-motivated, detail-oriented, and committed to high-quality service delivery. Willingness to learn new systems, equipment, and processes. Why WithMe, Inc.?
100% remote work environment. Employee equity and a chance to shape the future of an innovative company. Comprehensive health, dental, vision, life, and disability coverage. Retirement plan with company match, plus FSA and HSA accounts. Competitive paid time off and an annual training/education allowance. Notice and Legal
Notice of Recording:
WithMe, Inc. informs you that all interviews may be audio and/or video recorded. Interviewees will be asked for consent to record. If declined, they can still participate, but it may limit comprehensive evaluation and/or add additional steps to the interview process. Equal Opportunity Employer:
WithMe, Inc. is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sexual orientation, gender, gender identity, national origin, protected veteran status, disability status, or any other protected status under applicable laws. CCPA Notice:
We collect and process personal data relating to job applicants. We are committed to handling your personal information in a transparent, secure, and lawful manner. This data may include information you provide during the application process as well as any additional information necessary to evaluate your candidacy. California residents have rights under the CCPA, including the right to know what data is collected, request deletion, and opt out of the sale of data. We do not sell personal data of applicants or employees. For more information, refer to our Privacy Policy.
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About WithMe, Inc.
WithMe, Inc. delivers convenient technology-powered amenities to clients and their guests. On the forefront of innovation, we're a remote first company that emphasizes a healthy work/life balance. We are profitable, operate in all 50 states, and have been ranked as one of the 5000 fastest-growing private companies in the United States for three consecutive years. Meet our brands:
PrintWithMe
— an automated printing solution found nationwide in coffee shops, co-working spaces, and multifamily apartment building locations.
SipWithMe
— specialty coffee made simple, providing an automated coffee solution for multifamily, coworking, and other business verticals. WithMe, Inc. is actively scaling with many of the National Multifamily Housing Council Top 50 managers and owners in the country, including Lincoln Property Company, Greystar, Fairfield, Avenue5, and many others. What You’ll Do
You’ll support our printing and coffee solutions in Los Angeles, CA as a Jr Field Service Representative. You’ll make deliveries, service calls, and ensure our clients have a seamless experience. This position requires a valid driver’s license and the ability to operate a motor vehicle. You’ll report to the Field Service Supervisor and serve as the face of WithMe, Inc. to our customers—ensuring equipment is installed, serviced, and maintained to the highest standards. Provide courteous, outstanding customer service during site visits. Install, program, calibrate, and maintain bean-to-cup coffee equipment with guidance from senior team members and manufacturers. Work directly with coffee equipment manufacturers via phone or video to repair machines in the warehouse and at client sites. Visit client locations in your designated region to deliver products, perform preventative maintenance, and change water filters. Support wireless printer stations as needed and implement solutions for new customers. Maintain accurate inventory of parts and tools. Collaborate closely with Operations and Client Experience teams. What You Bring
Located in Los Angeles, CA, with at least 1 year of experience in a customer-facing or field service role. Strong communication skills and a customer-obsessed mindset. Mechanical aptitude; basic plumbing knowledge or willingness to learn. Interest in coffee and/or printing technology is a plus. Valid driver’s license and ability to travel regionally. Ability to lift 65–90 lbs. (with assistance) and perform regular physical tasks such as standing, sitting, squatting, crouching, and reaching. Self-motivated, detail-oriented, and committed to high-quality service delivery. Willingness to learn new systems, equipment, and processes. Why WithMe, Inc.?
100% remote work environment. Employee equity and a chance to shape the future of an innovative company. Comprehensive health, dental, vision, life, and disability coverage. Retirement plan with company match, plus FSA and HSA accounts. Competitive paid time off and an annual training/education allowance. Notice and Legal
Notice of Recording:
WithMe, Inc. informs you that all interviews may be audio and/or video recorded. Interviewees will be asked for consent to record. If declined, they can still participate, but it may limit comprehensive evaluation and/or add additional steps to the interview process. Equal Opportunity Employer:
WithMe, Inc. is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sexual orientation, gender, gender identity, national origin, protected veteran status, disability status, or any other protected status under applicable laws. CCPA Notice:
We collect and process personal data relating to job applicants. We are committed to handling your personal information in a transparent, secure, and lawful manner. This data may include information you provide during the application process as well as any additional information necessary to evaluate your candidacy. California residents have rights under the CCPA, including the right to know what data is collected, request deletion, and opt out of the sale of data. We do not sell personal data of applicants or employees. For more information, refer to our Privacy Policy.
#J-18808-Ljbffr