AI-Driven Process Designer & Analyst for Global Enablement

A leading software company in Boston is seeking a Digital Support Process Designer & Analyst to shape and optimize AI workflows within the Customer Technical Success organization. The ideal candidate will have over 5 years in customer support operations and experience in digital transformation. Responsibilities include mapping workflows, leading experimentation, and coordinating global change management efforts. This position offers a competitive salary and comprehensive benefits package. #J-18808-Ljbffr