
Senior Customer Success Executive – Growth & Renewal
Lumen, Jackson, Mississippi, United States, 39200
A technology and communications company is seeking a Customer Success Executive to manage relationships with large clients and ensure their success with Lumen's solutions. This role requires at least 7 years of experience in customer success or account management, as well as strong communication and analytical skills. The position entails developing customer success plans, managing customer metrics, and identifying growth opportunities. A Bachelor's degree or equivalent work experience is necessary, alongside proficient Microsoft Office skills.
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