Senior Associate, Marketplace - DashPass Strategy & Operations
DoorDash, Washington, District of Columbia, us, 20022
Overview
About The Team
DoorDash is looking for a Strategy & Operations Associate Manager to help build our DashPass subscription business. DashPass is DoorDash's fastest growing and highest priority area, influencing key parts of our subscriber's experience, generating insights, and testing new products as we build the world’s most valuable subscription product to attract and retain our most loyal customers. About The Role
The Strategy & Operations Associate Manager, DashPass role is for truth seekers who enjoy solving complex problems, work across the organization, and execute to bring strategies to life. You will lead the strategy development and implementation of growth and quality initiatives. On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, analyze data to explain market performance, translate ideas into actionable tests, and ensure continuous learning and execution. Our best team members are motivated, analytical, creative, with exceptional interpersonal and relationship-building skills. We operate in a hybrid model with flexible in-office and remote work.
You're excited about this opportunity because you will… Strategize – Innovate and work on support strategy within the DashPass business. Collaborate – Work cross-functionally with teams across DoorDash to build, launch, and scale new opportunities. Influence – Partner with many teams (Product, Marketing, Analytics, Finance, Design, etc.) to bring ideas to life. Experiment – Use data-driven decision-making to run tests on everything from new support experiences to retention-driving programs. Build – Contribute to building products and launching plans from the ground up. Analyze – Assess operational and financial impacts of decisions and iterate based on insights. Qualifications 5+ years of experience in strategy, operations, product, growth, or related areas. Analytics experience in SQL, building financial models, and performance tracking. Track record of leading initiatives, meeting goals, and succeeding in cross-functional teams. Ability to balance being a generalist with deep dive focus to drive continuous improvement. Bias toward action with a history of leading initiatives that evolved a part of the business. Strong structure, organization, and ability to work with cross-functional teams including product, tech, marketing, finance, and legal. BA/BS degree in quantitative or business fields. Why You’ll Love Working at DoorDash We are leaders – Leadership is a value embraced by everyone at DoorDash. We are operators – We build solutions to shape the future of our company and industry. We are learners – Continuous learning to serve customers, merchants, and dashers. We are one team – Collaboration across the company to achieve shared goals. We expect this position to be filled by 3/26/26. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring process, Covey is used for requirements and candidate applications. Covey Scout usage details are available here: Covey. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to location. Ranges are market-dependent and may be modified in the future. In addition to base salary, there are opportunities for equity grants. Talk to your recruiter for more information. DoorDash offers a comprehensive benefits package to regular employees, including 401(k) with employer matching, paid parental leave, wellness benefits, commuter benefits, PTO, paid sick leave, medical, dental, and vision coverage, holidays, disability and life insurance, family-forming assistance, and mental health programs. To learn more about benefits, visit our careers page. Paid Time Off Details For salaried roles: flexible PTO plus 80 hours of paid sick time per year. For hourly roles: vacation accrues and paid sick time accrues as described in policy details. The national base pay range for this position within the United States is $87,000—$128,000 USD. About DoorDash DoorDash’s mission is to empower local economies by solving complex problems and delivering impactful decisions for a range of users—from dashers to merchant partners to consumers. We are a technology and logistics company focused on enabling delivery for any goods. DoorDash offers diverse benefits and a commitment to well-being for employees. Our Commitment to Diversity and Inclusion We are committed to creating an inclusive environment for all. We encourage applicants from diverse backgrounds and experiences. We value a workforce that reflects the communities we serve and support equality and opportunity for all. Equal Opportunity Statement Statement of Non-Discrimination: No employee or applicant will face discrimination or harassment based on protected characteristics. We encourage applicants from diverse backgrounds and experiences. For accommodations, please inform your recruiting contact during initial connection.
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About The Team
DoorDash is looking for a Strategy & Operations Associate Manager to help build our DashPass subscription business. DashPass is DoorDash's fastest growing and highest priority area, influencing key parts of our subscriber's experience, generating insights, and testing new products as we build the world’s most valuable subscription product to attract and retain our most loyal customers. About The Role
The Strategy & Operations Associate Manager, DashPass role is for truth seekers who enjoy solving complex problems, work across the organization, and execute to bring strategies to life. You will lead the strategy development and implementation of growth and quality initiatives. On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, analyze data to explain market performance, translate ideas into actionable tests, and ensure continuous learning and execution. Our best team members are motivated, analytical, creative, with exceptional interpersonal and relationship-building skills. We operate in a hybrid model with flexible in-office and remote work.
You're excited about this opportunity because you will… Strategize – Innovate and work on support strategy within the DashPass business. Collaborate – Work cross-functionally with teams across DoorDash to build, launch, and scale new opportunities. Influence – Partner with many teams (Product, Marketing, Analytics, Finance, Design, etc.) to bring ideas to life. Experiment – Use data-driven decision-making to run tests on everything from new support experiences to retention-driving programs. Build – Contribute to building products and launching plans from the ground up. Analyze – Assess operational and financial impacts of decisions and iterate based on insights. Qualifications 5+ years of experience in strategy, operations, product, growth, or related areas. Analytics experience in SQL, building financial models, and performance tracking. Track record of leading initiatives, meeting goals, and succeeding in cross-functional teams. Ability to balance being a generalist with deep dive focus to drive continuous improvement. Bias toward action with a history of leading initiatives that evolved a part of the business. Strong structure, organization, and ability to work with cross-functional teams including product, tech, marketing, finance, and legal. BA/BS degree in quantitative or business fields. Why You’ll Love Working at DoorDash We are leaders – Leadership is a value embraced by everyone at DoorDash. We are operators – We build solutions to shape the future of our company and industry. We are learners – Continuous learning to serve customers, merchants, and dashers. We are one team – Collaboration across the company to achieve shared goals. We expect this position to be filled by 3/26/26. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring process, Covey is used for requirements and candidate applications. Covey Scout usage details are available here: Covey. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to location. Ranges are market-dependent and may be modified in the future. In addition to base salary, there are opportunities for equity grants. Talk to your recruiter for more information. DoorDash offers a comprehensive benefits package to regular employees, including 401(k) with employer matching, paid parental leave, wellness benefits, commuter benefits, PTO, paid sick leave, medical, dental, and vision coverage, holidays, disability and life insurance, family-forming assistance, and mental health programs. To learn more about benefits, visit our careers page. Paid Time Off Details For salaried roles: flexible PTO plus 80 hours of paid sick time per year. For hourly roles: vacation accrues and paid sick time accrues as described in policy details. The national base pay range for this position within the United States is $87,000—$128,000 USD. About DoorDash DoorDash’s mission is to empower local economies by solving complex problems and delivering impactful decisions for a range of users—from dashers to merchant partners to consumers. We are a technology and logistics company focused on enabling delivery for any goods. DoorDash offers diverse benefits and a commitment to well-being for employees. Our Commitment to Diversity and Inclusion We are committed to creating an inclusive environment for all. We encourage applicants from diverse backgrounds and experiences. We value a workforce that reflects the communities we serve and support equality and opportunity for all. Equal Opportunity Statement Statement of Non-Discrimination: No employee or applicant will face discrimination or harassment based on protected characteristics. We encourage applicants from diverse backgrounds and experiences. For accommodations, please inform your recruiting contact during initial connection.
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