Overview
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. We welcome you to join our community where People come first.
Responsibilities As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while delivering superior customer service. You will prepare, package, and merchandise fresh product daily, while maintaining all department and food safety/sanitation standards. Upon eligibility, you may become an Owner in the company, reinforcing our customer-focused, partner-owned culture.
Provide excellent customer service
Prepare, package, and merchandise fresh products; maintain department cleanliness and safety standards
Support a fast-paced retail environment with reliable, quality service
What we look for in our Partners:
Heart for People: commitment to putting People first
Head for Business: awareness of how actions affect customers and store success
Passion for Results: initiative to do what needs doing
What is the work? Customer Service
Provides superior customer service
Takes orders from customers by telephone or in person
Answers questions regarding products and assists with selections
Food Service
Prepares, packages, and merchandises fresh product
Slices, packages, labels, and rotates products
Uses Telxon for production (as applicable)
Assists in technical areas as needed
Sales
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and increase department sales
Makes regular announcements related to freshly-produced items to boost sales
Food Safety / Sanitation
Cleans and sanitizes display cases; operates and maintains equipment
Complies with H-E-B food safety and sanitation standards
Complies with departmental SOPs and store operating procedures
Additional Department-Specific Responsibilities
Aguas: Peels, cuts, and chops fresh fruits and vegetables; prepares fresh specialty drinks and food products
Floral: Designs floral arrangements; provides a variety of fresh, quality products; designs and executes merchandising programs; tracks seasonal records
Market: Prepares meat for service meat counter and self-service counter; rotates product; maintains coolers/freezers; weighs, prices, and packages selections; operates power meat prep equipment
Produce: Stocks and rotates product; assists floral department; communicates product knowledge to customers; cuts, wraps, and prices produce; maintains signing program
Seafood: Knowledgeable about various fish and shellfish; weighs, prices, and packages selections; maintains coolers/freezers
What is your background?
Minimum age 18 (mandatory)
High school diploma (or equivalent)
Completion of Company Orientation and Safety Training
Qualifications & Skills
Computer systems knowledge (Telxon, ACR, label machine)
Strong customer service skills
Communication and interpersonal skills
Reading and writing skills
Planning and organizing skills
Functional Requirements
Function in a fast-paced, retail environment
Work with Customers, staying attentive to their needs
Perform department-specific tasks as directed
Market – Physical/Environmental Requirements
Constant and frequent physical activity: reach at waist, stand, walk, pivot, push/pull, grasp
Frequent exposure to wet, cold conditions; occasional exposure to hot conditions and loud noise
Ability to lift 90 lbs and manage items in excess of 90 lbs with safe practices
Occasional overhead reaching, kneeling, bending, stooping, squatting, climbing stairs, twisting, fine motor movements
Seafood – Physical/Environmental Requirements
Constant and frequent physical activity: reach at waist, stand, walk, pivot, push/pull, grasp
Frequent exposure to wet, cold conditions; occasional exposure to hot conditions and loud noise
Ability to lift 50 lbs and manage items in excess of 50 lbs
Body mechanics guidance: safe lifting practices; lift limits and assistance when needed
Note: This description reflects typical duties and is not intended to be all-inclusive. 05-2014
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Responsibilities As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while delivering superior customer service. You will prepare, package, and merchandise fresh product daily, while maintaining all department and food safety/sanitation standards. Upon eligibility, you may become an Owner in the company, reinforcing our customer-focused, partner-owned culture.
Provide excellent customer service
Prepare, package, and merchandise fresh products; maintain department cleanliness and safety standards
Support a fast-paced retail environment with reliable, quality service
What we look for in our Partners:
Heart for People: commitment to putting People first
Head for Business: awareness of how actions affect customers and store success
Passion for Results: initiative to do what needs doing
What is the work? Customer Service
Provides superior customer service
Takes orders from customers by telephone or in person
Answers questions regarding products and assists with selections
Food Service
Prepares, packages, and merchandises fresh product
Slices, packages, labels, and rotates products
Uses Telxon for production (as applicable)
Assists in technical areas as needed
Sales
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and increase department sales
Makes regular announcements related to freshly-produced items to boost sales
Food Safety / Sanitation
Cleans and sanitizes display cases; operates and maintains equipment
Complies with H-E-B food safety and sanitation standards
Complies with departmental SOPs and store operating procedures
Additional Department-Specific Responsibilities
Aguas: Peels, cuts, and chops fresh fruits and vegetables; prepares fresh specialty drinks and food products
Floral: Designs floral arrangements; provides a variety of fresh, quality products; designs and executes merchandising programs; tracks seasonal records
Market: Prepares meat for service meat counter and self-service counter; rotates product; maintains coolers/freezers; weighs, prices, and packages selections; operates power meat prep equipment
Produce: Stocks and rotates product; assists floral department; communicates product knowledge to customers; cuts, wraps, and prices produce; maintains signing program
Seafood: Knowledgeable about various fish and shellfish; weighs, prices, and packages selections; maintains coolers/freezers
What is your background?
Minimum age 18 (mandatory)
High school diploma (or equivalent)
Completion of Company Orientation and Safety Training
Qualifications & Skills
Computer systems knowledge (Telxon, ACR, label machine)
Strong customer service skills
Communication and interpersonal skills
Reading and writing skills
Planning and organizing skills
Functional Requirements
Function in a fast-paced, retail environment
Work with Customers, staying attentive to their needs
Perform department-specific tasks as directed
Market – Physical/Environmental Requirements
Constant and frequent physical activity: reach at waist, stand, walk, pivot, push/pull, grasp
Frequent exposure to wet, cold conditions; occasional exposure to hot conditions and loud noise
Ability to lift 90 lbs and manage items in excess of 90 lbs with safe practices
Occasional overhead reaching, kneeling, bending, stooping, squatting, climbing stairs, twisting, fine motor movements
Seafood – Physical/Environmental Requirements
Constant and frequent physical activity: reach at waist, stand, walk, pivot, push/pull, grasp
Frequent exposure to wet, cold conditions; occasional exposure to hot conditions and loud noise
Ability to lift 50 lbs and manage items in excess of 50 lbs
Body mechanics guidance: safe lifting practices; lift limits and assistance when needed
Note: This description reflects typical duties and is not intended to be all-inclusive. 05-2014
#J-18808-Ljbffr