Overview
Frida is seeking a Continuous Improvement Manager to join our Warehouse Operations Team. Frida was founded to make the raw reality of parenting easier to navigate and less overwhelming, with a product lineup that supports families through every stage. We challenge taboos, champion honesty, and strive to help parents feel seen, supported, and capable. Our products are available in 50+ countries and thousands of stores across the U.S. Under leadership, Frida has earned recognition in TIME, Fast Company, and other outlets for its impact in the category and beyond. Responsibilities
Champion continuous improvement initiatives across all warehouse functions—including inbound, picking, packing, outbound, inventory, and returns—to enhance productivity, accuracy, and cost-efficiency. Establish, track, and optimize KPIs such as Pick Rate, Dock-to-Stock Time, Inventory Accuracy, Order Cycle Time, Labor Utilization, and Cost per Unit Shipped to drive decision-making and accountability. Apply Lean, Six Sigma, and other CI methodologies to reduce waste, minimize downtime, and improve warehouse throughput, safety, and space utilization. Lead and facilitate Kaizen events, Gemba walks, Value Stream Mapping, and root cause analyses to resolve operational pain points and improve material flow across warehouse processes. Collaborate with Warehouse Managers, Supply Chain, and 3PL partners to implement scalable and sustainable process improvements, including layout optimization, slotting, inventory flow, and labor planning. Design and execute both site-level and network-wide initiatives to ensure consistency and performance alignment across all warehouse and fulfillment locations. Support technology-enabled improvements by partnering with IT and systems teams to enhance WMS/ERP integration, automation adoption, and real-time data visibility. Develop and maintain KPI dashboards and executive-level reports to communicate project status, operational performance, and business impact to stakeholders. Foster a culture of continuous improvement by coaching warehouse leaders and frontline teams in Lean tools, visual management, SOP adherence, and CI best practices. Research and integrate industry trends and emerging warehouse technologies—such as automation, robotics, and AI-driven systems—to identify future-state opportunities. Make data-informed recommendations on supply chain strategy, inventory placement, warehouse capacity, and network flow optimization. Perform other projects and strategic initiatives as assigned. What You Will Need
Bachelor's Degree in Industrial Engineering, Supply Chain, Operations, or a related field (preferred). 5+ years of experience in Continuous Improvement, Lean Operations, or Warehouse Management, ideally within a high-volume distribution or 3PL environment. Proven ability to develop, track, and analyze warehouse KPIs that drive performance and bottom-line results (e.g., Pick Rate, Dock-to-Stock, Labor Utilization, Inventory Accuracy). Lean Six Sigma certification (Green or Black Belt preferred) with hands-on experience leading cross-functional CI initiatives in warehouse or logistics environments. Deep knowledge of warehouse operations and systems, including receiving, order fulfillment, inventory control, labor planning, quality assurance, and space optimization. High proficiency in Microsoft Excel and experience with ERP/WMS platforms (e.g., NetSuite, Manhattan, SAP EWM); familiarity with data visualization tools such as Power BI or Tableau preferred. Strong project management skills with the ability to lead multiple concurrent initiatives; Project Management certification (e.g., PMP) a plus. Clear, confident communicator with the ability to influence stakeholders at all levels—from warehouse associates to senior executives. Analytical thinker with a proactive mindset; able to interpret complex data, generate insights, and drive action. Self-starter who thrives in a fast-paced, dynamic environment and can adapt to shifting priorities or new technologies. Comfortable working in environments with evolving tech and automation solutions; open to exploring new warehouse innovations and process tools. Willingness to travel up to 50%, both domestically and internationally, to support multi-site initiatives and ensure operational consistency. Who You Will Work With
Frida is an organization that values collaboration and community. As the Continuous Improvement Manager, you will work closely with Fulfillment, IT and Supply Chain teams. Our Ways of Working
Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays. Why You Will Love Working at Frida
Robust health benefits including medical, vision, and dental plans; employer paid life insurance; supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability; FSA & HSA. 401k matching up to 4% with immediate vesting. Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater. Flexible paid pregnancy and parental leave. Weekly wellness programming and personal time opportunities, including on-site services and perks. Dog friendly office. Learning & development opportunities for professional and personal growth. Company-wide events & outings and volunteer opportunities in the community. Exclusive employee product discounts. EEO Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Privacy Policy By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy.
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Frida is seeking a Continuous Improvement Manager to join our Warehouse Operations Team. Frida was founded to make the raw reality of parenting easier to navigate and less overwhelming, with a product lineup that supports families through every stage. We challenge taboos, champion honesty, and strive to help parents feel seen, supported, and capable. Our products are available in 50+ countries and thousands of stores across the U.S. Under leadership, Frida has earned recognition in TIME, Fast Company, and other outlets for its impact in the category and beyond. Responsibilities
Champion continuous improvement initiatives across all warehouse functions—including inbound, picking, packing, outbound, inventory, and returns—to enhance productivity, accuracy, and cost-efficiency. Establish, track, and optimize KPIs such as Pick Rate, Dock-to-Stock Time, Inventory Accuracy, Order Cycle Time, Labor Utilization, and Cost per Unit Shipped to drive decision-making and accountability. Apply Lean, Six Sigma, and other CI methodologies to reduce waste, minimize downtime, and improve warehouse throughput, safety, and space utilization. Lead and facilitate Kaizen events, Gemba walks, Value Stream Mapping, and root cause analyses to resolve operational pain points and improve material flow across warehouse processes. Collaborate with Warehouse Managers, Supply Chain, and 3PL partners to implement scalable and sustainable process improvements, including layout optimization, slotting, inventory flow, and labor planning. Design and execute both site-level and network-wide initiatives to ensure consistency and performance alignment across all warehouse and fulfillment locations. Support technology-enabled improvements by partnering with IT and systems teams to enhance WMS/ERP integration, automation adoption, and real-time data visibility. Develop and maintain KPI dashboards and executive-level reports to communicate project status, operational performance, and business impact to stakeholders. Foster a culture of continuous improvement by coaching warehouse leaders and frontline teams in Lean tools, visual management, SOP adherence, and CI best practices. Research and integrate industry trends and emerging warehouse technologies—such as automation, robotics, and AI-driven systems—to identify future-state opportunities. Make data-informed recommendations on supply chain strategy, inventory placement, warehouse capacity, and network flow optimization. Perform other projects and strategic initiatives as assigned. What You Will Need
Bachelor's Degree in Industrial Engineering, Supply Chain, Operations, or a related field (preferred). 5+ years of experience in Continuous Improvement, Lean Operations, or Warehouse Management, ideally within a high-volume distribution or 3PL environment. Proven ability to develop, track, and analyze warehouse KPIs that drive performance and bottom-line results (e.g., Pick Rate, Dock-to-Stock, Labor Utilization, Inventory Accuracy). Lean Six Sigma certification (Green or Black Belt preferred) with hands-on experience leading cross-functional CI initiatives in warehouse or logistics environments. Deep knowledge of warehouse operations and systems, including receiving, order fulfillment, inventory control, labor planning, quality assurance, and space optimization. High proficiency in Microsoft Excel and experience with ERP/WMS platforms (e.g., NetSuite, Manhattan, SAP EWM); familiarity with data visualization tools such as Power BI or Tableau preferred. Strong project management skills with the ability to lead multiple concurrent initiatives; Project Management certification (e.g., PMP) a plus. Clear, confident communicator with the ability to influence stakeholders at all levels—from warehouse associates to senior executives. Analytical thinker with a proactive mindset; able to interpret complex data, generate insights, and drive action. Self-starter who thrives in a fast-paced, dynamic environment and can adapt to shifting priorities or new technologies. Comfortable working in environments with evolving tech and automation solutions; open to exploring new warehouse innovations and process tools. Willingness to travel up to 50%, both domestically and internationally, to support multi-site initiatives and ensure operational consistency. Who You Will Work With
Frida is an organization that values collaboration and community. As the Continuous Improvement Manager, you will work closely with Fulfillment, IT and Supply Chain teams. Our Ways of Working
Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays. Why You Will Love Working at Frida
Robust health benefits including medical, vision, and dental plans; employer paid life insurance; supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability; FSA & HSA. 401k matching up to 4% with immediate vesting. Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater. Flexible paid pregnancy and parental leave. Weekly wellness programming and personal time opportunities, including on-site services and perks. Dog friendly office. Learning & development opportunities for professional and personal growth. Company-wide events & outings and volunteer opportunities in the community. Exclusive employee product discounts. EEO Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Privacy Policy By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy.
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