Senior Ad Policy Manager, Advertising Trust Policy Job at Amazon in San Francisc

Senior Ad Policy Manager, Advertising Trust Policy Job ID: 2970380 | Amazon.com Services LLC Amazons advertising business is experiencing rapid growth, creating unique challenges in managing high-volume advertising submissions while maintaining exceptional customer experience and meeting advertiser demands. We believe thoughtfully executed advertising enhances customer experience while delivering positive ROI for our advertising partners. Develop and manage comprehensive policy sets, from conceptualization through implementation and monitoring • Deliver clear risk assessments and high-quality written presentations to stakeholders and senior leadership • Create business requirement documents for product teams to ensure policy compliance • Foster collaborative relationships across Ad Trust Policy, Sales, Legal, PR, Public Policy, and other business units • Manage high-risk and high-impact escalations alongside moderation and support teams • Develop deep understanding of ad tech systems, particularly Amazons infrastructure, to guide policy development As a member of the Advertising Trusts Policy & Integrity team, youll work across Amazons business lines to shape customer experience and long-term strategy for Amazon Advertising. Our team combines extensive online advertising experience with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed individuals who think deeply about complex challenges. The Ad policy team owns global ad policies across all Ad products and Amazon Publishers. This dynamic team is an integral part of how we support Amazon Advertising and as such has touch points across multiple areas of our business. We make a customer impact with every ad we serve and pride ourselves on doing so with a customer centric focus. 7+ years experience in content moderation, ad tech, product policy, or advertising policy roles • Strong knowledge of current events affecting policy decisions • Proven experience working with PR, Legal, and Public Policy teams in high-pressure environments • Capacity to make complex decisions with limited data Advanced degree (Masters, JD, or MBA) • Experience managing large-scale policy initiatives • Strong background in metrics and data analysis • Expertise in digital advertising policy, compliance, or legal matters Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.