JKW Consulting is conducting a confidential search on behalf of a well-established, independent insurance advisory and brokerage firm for a full-time accounting professional. Our client is a trusted industry leader known for delivering highly customized, white-glove service and comprehensive risk and insurance solutions to a diverse client base.
With decades of collective industry experience and a strong reputation for integrity, adaptability, and client advocacy, this organization partners with leading insurance carriers while maintaining complete independence—never pushing proprietary products. Their services span risk management, operational and transactional risk, claims support, and litigation advisory.
This role offers the opportunity to join a forward-thinking organization that values precision, collaboration, and continuous improvement while supporting both business and personal client needs.
Position Type
Full-Time | Hybrid (1 day WFH) Key Responsibilities The Senior Claim Specialist will be responsible for managing the claims process for clients from start to finish with an exceptional ability to achieve the best possible outcome for internal and external clients.
This position requires an experienced claim professional who needs minimal supervision and can deliver exceptional service to our clients.
Exposure to a wide variety of claims is a plus.
Must be a quick learner and able handle significant volume and competing demands.
Timeliness and accuracy in managing responsibilities is required, despite competing demands.
This position will be a claims advocate for assigned accounts across multiple lines of business, which may include handling personal lines claims for high-net worth individuals.
Support the Head of Claims and manage the claims process for all assigned responsibilities.
Ability to proactively identify and work through intermediate to complex coverage issues.
Complete Desk Reviews to include detailed facts, liability and damages analysis, and status in connection with renewal process.
Coordinate and conduct both carrier-led and internal claim reviews.
Establish and maintain good working relationships with both internal and external stakeholders – internal: Account Executive Teams, etc.; external: adjusters, Claim Account Executives, wholesalers, etc.
Autonomously manage specific accounts with minimal supervision from Head of Claims.
Maintain claim file documentation and claims diaries in accordance with Best Practices on all assigned claims.
Create independent relationships with clients with oversight only from Head of Claims.
Be able to negotiate favorable results for clients in all aspects of claims disposition.
Access and utilize data obtained from various carrier systems to achieve the best possible claim outcomes
Ad hoc projects to support the Claims Department.
Performs other related duties as assigned to support departmental and organizational objectives.
Qualifications and Experience Minimum of 15 years’ experience of relevant claims experience
Proficiency in Applied Epic strongly preferred
Proficiency in Microsoft Suite (Word, Excel, PowerPoint) required
Ability to travel occasionally as business needs require
Flexibility to work outside of regular business hours when necessary to support claim activity and client needs.
Must be able to handle competing demands and unpredictability.
Must be able to handle high-pressure situations, maintaining composure with challenging claims.
Must be a pleasant individual, that can work well with others in a team environment and understand that their contribution and collaboration is essential to the success of the department and broader organization.
Must have sound technical proficiency in one or more of the following types of claims: Auto, General Liability, Property and Workers Compensation. Having only Property experience is not acceptable.
Must have commercial lines experience, personal lines experience is a plus.
Must be staunchly “solution oriented” with an ability to think outside the box.
Must be tenacious in handling difficult and frustrating situations until resolved in a positive manner and in the client’s favor to the extent possible.
What We Offer $125k-$150k + Discretionary Bonus
Further Education Opportunities with Certification Reimbursement
Health, Dental, Vision, and Life Insurance Benefits
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Full-Time | Hybrid (1 day WFH) Key Responsibilities The Senior Claim Specialist will be responsible for managing the claims process for clients from start to finish with an exceptional ability to achieve the best possible outcome for internal and external clients.
This position requires an experienced claim professional who needs minimal supervision and can deliver exceptional service to our clients.
Exposure to a wide variety of claims is a plus.
Must be a quick learner and able handle significant volume and competing demands.
Timeliness and accuracy in managing responsibilities is required, despite competing demands.
This position will be a claims advocate for assigned accounts across multiple lines of business, which may include handling personal lines claims for high-net worth individuals.
Support the Head of Claims and manage the claims process for all assigned responsibilities.
Ability to proactively identify and work through intermediate to complex coverage issues.
Complete Desk Reviews to include detailed facts, liability and damages analysis, and status in connection with renewal process.
Coordinate and conduct both carrier-led and internal claim reviews.
Establish and maintain good working relationships with both internal and external stakeholders – internal: Account Executive Teams, etc.; external: adjusters, Claim Account Executives, wholesalers, etc.
Autonomously manage specific accounts with minimal supervision from Head of Claims.
Maintain claim file documentation and claims diaries in accordance with Best Practices on all assigned claims.
Create independent relationships with clients with oversight only from Head of Claims.
Be able to negotiate favorable results for clients in all aspects of claims disposition.
Access and utilize data obtained from various carrier systems to achieve the best possible claim outcomes
Ad hoc projects to support the Claims Department.
Performs other related duties as assigned to support departmental and organizational objectives.
Qualifications and Experience Minimum of 15 years’ experience of relevant claims experience
Proficiency in Applied Epic strongly preferred
Proficiency in Microsoft Suite (Word, Excel, PowerPoint) required
Ability to travel occasionally as business needs require
Flexibility to work outside of regular business hours when necessary to support claim activity and client needs.
Must be able to handle competing demands and unpredictability.
Must be able to handle high-pressure situations, maintaining composure with challenging claims.
Must be a pleasant individual, that can work well with others in a team environment and understand that their contribution and collaboration is essential to the success of the department and broader organization.
Must have sound technical proficiency in one or more of the following types of claims: Auto, General Liability, Property and Workers Compensation. Having only Property experience is not acceptable.
Must have commercial lines experience, personal lines experience is a plus.
Must be staunchly “solution oriented” with an ability to think outside the box.
Must be tenacious in handling difficult and frustrating situations until resolved in a positive manner and in the client’s favor to the extent possible.
What We Offer $125k-$150k + Discretionary Bonus
Further Education Opportunities with Certification Reimbursement
Health, Dental, Vision, and Life Insurance Benefits
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