Banking Customer Service Representative
Ultimate Staffing, San Diego, California, United States, 92189
Overview
Ultimate Staffing Services is actively seeking a dedicated and personable Banking Customer Service Representative to join their client's team in San Diego. This position requires an enthusiastic individual who can handle member interactions with professionalism and care. Responsibilities
Manage inbound customer calls in call queue. Resolve customer issues efficiently and effectively. Perform data entry tasks with accuracy. Provide a positive and welcoming environment for all current and potential customers. Direct calls to the appropriate department for further assistance. Identify and field sales opportunities when applicable. Complete customer transactions as needed. Requirements
High School Diploma is required 6 months to 3 years of Banking and/or Call Center experience Experience with MS Outlook, Teams and Five9 CRM System Bilingual in English & Spanish is a plus Required Work Hours
The position requires availability from Monday through Friday (Some Saturdays as needed after training period). Benefits
Medical Dental Vision Additional Details
Salary:
$22 - $26 per hour All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
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Ultimate Staffing Services is actively seeking a dedicated and personable Banking Customer Service Representative to join their client's team in San Diego. This position requires an enthusiastic individual who can handle member interactions with professionalism and care. Responsibilities
Manage inbound customer calls in call queue. Resolve customer issues efficiently and effectively. Perform data entry tasks with accuracy. Provide a positive and welcoming environment for all current and potential customers. Direct calls to the appropriate department for further assistance. Identify and field sales opportunities when applicable. Complete customer transactions as needed. Requirements
High School Diploma is required 6 months to 3 years of Banking and/or Call Center experience Experience with MS Outlook, Teams and Five9 CRM System Bilingual in English & Spanish is a plus Required Work Hours
The position requires availability from Monday through Friday (Some Saturdays as needed after training period). Benefits
Medical Dental Vision Additional Details
Salary:
$22 - $26 per hour All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
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