A leading data solutions company is seeking a Digital Customer Success Strategist to architect a customer-first strategy. You will be responsible for scaling customer experiences through automated programs and data-driven initiatives. With over 5 years in customer success, particularly in B2B SaaS, you'll drive product adoption and satisfaction. This position requires hands-on experience with tools like Gainsight and marketing automation platforms, emphasizing a data-driven approach to customer engagement and retention across diverse accounts.
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