
A leading data platform provider is looking for a Digital Customer Success Strategist to develop and execute a customer success strategy. You'll utilize Totango, lead multi-channel campaigns, and analyze customer data to drive satisfaction and retention. This role requires a minimum of 5 years in customer success, with experience in digital programs for B2B SaaS. Ideal candidates have hands-on experience with marketing automation tools, possess strong analytical skills, and are comfortable managing multiple accounts effectively.
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