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Customer Service Representative

Dilling: Heating, Cooling, Plumbing & Electrical, Charlotte, North Carolina, United States, 28245

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Overview Stability | Competitive weekly Pay + Benefits | Growth Opportunities + Training

Looking to TRADE UP to a better opportunity?

Dilling Heating Cooling Plumbing and Electrical

to find the best

Customer Service Representative

in the area.

Who WE Are

We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match.

Compensation & Benefits

$18 - $22/hour

+ Up to

$1000 in weekly bonus potential

Weekly Pay & Paid Training

Medical, Dental, Vision Insurance

Health Savings Account

Short & Long Term Disability

Company Paid Life Insurance

PTO including vacation and holiday

Matching 401(k) & ROTH IRA

On-going training & development, growth opportunities

What you will do

Call customers from prior day for quality check

Call maintenance customers and schedule visits

Call on customer list to offer promotions

Follow up on reviews positive and negative

General inbound customer service

What you bring

Customer Service/Call Center 1 year (Preferred)

Service Titan experience is a plus

Strong attention to details

Conscientious, team player

Desire to help serve customers

Honesty, integrity, quality craftsmanship and a good attitude

Clear background check and drug screen

Must be 18 or older

Schedule

Monday - Friday, 700am - 400pm

Monday - Friday, 800am - 500pm

Monday - Friday, 1100am - 700pm

Monday - Friday, 1200pm - 900pm

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