Consumer Inside Sales
America's Preferred Home Warranty, Jackson, Michigan, United States, 49203
Overview
America’s Preferred Home Warranty (APHW) is excited to present a great career opportunity! Our organization offers a unique work culture founded on Christian values and takes pride in focusing on our employees first.
We are seeking the right individual to fill a new role in our organization as a Home Service Advisor. The ideal candidate will be a dedicated and customer-centric professional, demonstrating characteristics such as passion for serving others, the ability to leverage sales techniques, a cheerful and helpful demeanor even in challenging situations, and the ability to adapt to customer needs.
Responsibilities
Optimize the customer experience by presenting tailored services to meet their home needs.
Maintain a working knowledge of APHW services.
Utilize consultative selling to find and close sales opportunities.
Provide consumers with excellent customer service.
Stay well-informed with market conditions and competitor offerings to effectively position our solutions.
Perform other duties as assigned.
Qualifications
Strong customer service and sales skills.
Self-motivated professional with strong work ethic, integrity, and values.
Strong interpersonal and communication skills, including telephone etiquette (using tone and voice inflection).
Excellent time and resource management skills.
Ability to project a professional and knowledgeable demeanor.
Experience with Microsoft Office and CRM use.
Required Education
High school or equivalent
Required Experience
5+ years of inside B2C sales experience preferred
Prior home system/utility service-related sales experience a plus
What APHW Offers
Paid training
Health insurance, dental, and vision
401k (matching)
Paid time off (Up to 5 weeks)
Short term and long-term disability
Employee referral bonuses
Uncapped earning potential
Job Details
Full-time; 10am-7pm Mon-Fri; Overtime as needed
Location: In-person; Jackson, MI Corporate Office
First year projected earnings: $76,000 to $115,000
$20/hr during training for up to 120 days
Base pay after training: $15/hr + bonus and commission
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We are seeking the right individual to fill a new role in our organization as a Home Service Advisor. The ideal candidate will be a dedicated and customer-centric professional, demonstrating characteristics such as passion for serving others, the ability to leverage sales techniques, a cheerful and helpful demeanor even in challenging situations, and the ability to adapt to customer needs.
Responsibilities
Optimize the customer experience by presenting tailored services to meet their home needs.
Maintain a working knowledge of APHW services.
Utilize consultative selling to find and close sales opportunities.
Provide consumers with excellent customer service.
Stay well-informed with market conditions and competitor offerings to effectively position our solutions.
Perform other duties as assigned.
Qualifications
Strong customer service and sales skills.
Self-motivated professional with strong work ethic, integrity, and values.
Strong interpersonal and communication skills, including telephone etiquette (using tone and voice inflection).
Excellent time and resource management skills.
Ability to project a professional and knowledgeable demeanor.
Experience with Microsoft Office and CRM use.
Required Education
High school or equivalent
Required Experience
5+ years of inside B2C sales experience preferred
Prior home system/utility service-related sales experience a plus
What APHW Offers
Paid training
Health insurance, dental, and vision
401k (matching)
Paid time off (Up to 5 weeks)
Short term and long-term disability
Employee referral bonuses
Uncapped earning potential
Job Details
Full-time; 10am-7pm Mon-Fri; Overtime as needed
Location: In-person; Jackson, MI Corporate Office
First year projected earnings: $76,000 to $115,000
$20/hr during training for up to 120 days
Base pay after training: $15/hr + bonus and commission
#J-18808-Ljbffr