DICK’S Sporting Goods
— At House of Sport, the Outdoor Lead will be expected to provide thoughtful product recommendations that fit the skill/experience level of each athlete. The Outdoor Lead is responsible for directing workflow and overseeing the daily operations within the department under the direction of the Assistant Store Manager. Through elevated customer service, the lead will build meaningful relationships with athletes within the outdoors (fishing, camping, hiking, etc.). Additional responsibilities include driving results, ensuring company standards, and assisting with storewide operations as needed.
Customer Service & Sales
Responsible for driving the highest level of customer service within our Outdoor department while engaging in behaviors that are in-line with the company’s service and selling standards
Provide consultative product advice and ensure the explorer experience includes knowledgeable product experts
Uphold standards for merchandise presentation, showcasing brands in sporting goods by following floor sets, signing requirements, price changes, replenishment and recovery processes, and in-stock management
Guide and educate athletes through their purchase by communicating information on use and maintenance of equipment and accessories
Scheduling & Operations
Assist the store management team with general supervision in the store in accordance with company policies and procedures, including opening and closing the store, and performing Front End and Cash Office functions
Assist manager with department scheduling, directing workflow, daily guide assignments, and monitoring project status
Communicate information to department guides regarding company initiatives, programs, promotions, etc.
Maintaining company loss prevention standards and controls
Mentoring & Developing Talent
Assist with training associates on company procedures and programs; this includes new associate training and cross-training current associates
Train and mentor new hires by sharing experience, knowledge and best practices. Share timely feedback on projects, tasks and deliverables
Qualifications
High school diploma or equivalent
1-3 years experience; prior retail experience preferred
Compensation & Benefits Targeted Pay Range: $17.00 - $25.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK’S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
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— At House of Sport, the Outdoor Lead will be expected to provide thoughtful product recommendations that fit the skill/experience level of each athlete. The Outdoor Lead is responsible for directing workflow and overseeing the daily operations within the department under the direction of the Assistant Store Manager. Through elevated customer service, the lead will build meaningful relationships with athletes within the outdoors (fishing, camping, hiking, etc.). Additional responsibilities include driving results, ensuring company standards, and assisting with storewide operations as needed.
Customer Service & Sales
Responsible for driving the highest level of customer service within our Outdoor department while engaging in behaviors that are in-line with the company’s service and selling standards
Provide consultative product advice and ensure the explorer experience includes knowledgeable product experts
Uphold standards for merchandise presentation, showcasing brands in sporting goods by following floor sets, signing requirements, price changes, replenishment and recovery processes, and in-stock management
Guide and educate athletes through their purchase by communicating information on use and maintenance of equipment and accessories
Scheduling & Operations
Assist the store management team with general supervision in the store in accordance with company policies and procedures, including opening and closing the store, and performing Front End and Cash Office functions
Assist manager with department scheduling, directing workflow, daily guide assignments, and monitoring project status
Communicate information to department guides regarding company initiatives, programs, promotions, etc.
Maintaining company loss prevention standards and controls
Mentoring & Developing Talent
Assist with training associates on company procedures and programs; this includes new associate training and cross-training current associates
Train and mentor new hires by sharing experience, knowledge and best practices. Share timely feedback on projects, tasks and deliverables
Qualifications
High school diploma or equivalent
1-3 years experience; prior retail experience preferred
Compensation & Benefits Targeted Pay Range: $17.00 - $25.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK’S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
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