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Account Manager

ManageMowed South Charlotte, Charlotte, North Carolina, United States, 28245

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ManageMowed specializes in providing high-quality commercial landscaping maintenance in the Charlotte area, serving a wide range of nationally and regionally recognized brands. We focus on delivering reliable and professional service and a commitment to customer satisfaction and effective outdoor property management. Join a team dedicated to helping clients maintain safe and appealing outdoor environments year-round.

Role Description This role will start as part-time for an Account Manager based in Charlotte, NC. The Account Manager will be responsible for building and maintaining strong client relationships, ensuring quality service delivery, and proactively addressing client needs.

Common Tasks will include:

Managing current accounts-CRM

In-person site visits for Quality review and light maintenance.

Maintaining and growing current customer pipeline

Coordinating with service teams

Exceptional customer responsiveness

Effective/consistent communication and solutions-oriented approaches are essential

Initial weekly time commitment averages 20 hrs per week but could increase to 30 hrs during busy seasons (Spring and Fall)

Qualifications

Client relationship management, customer service, and conflict resolution skills

Exceptional communication, organization, and problem-solving abilities

Experience in account management and project coordination

Knowledge of landscaping maintenance, snow removal, or facilities management (preferred)

Proficiency with scheduling tools and CRM software (preferred)

Ability to work on-site in Charlotte, NC area, and manage multiple client accounts effectively

Highly motivated, self driven, with strong attention to customer satisfaction

Experience in managing vendor relationships is a plus

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