Overview
Our client is a fast-growing health and wellness brand focused on improving lives through innovative products. The company is recognized for their commitment to employee development and a collaborative work environment. They value diversity and foster a culture of inclusion and continuous improvement. Currently, they are looking to add a
Collections Specialist
to their team.
Salary Salary/Hourly Rate
$70k - $75k
Position Overview The
Collections Specialist
will locate and notify customers of delinquent accounts, solicit payment, and maintain accurate records of collection efforts. The role involves direct communication with customers and coordination with internal departments to resolve outstanding balances.
Responsibilities
Locate and notify customers of overdue accounts via mail, phone, or in-person visits.
Receive payments and post amounts to customer accounts.
Prepare statements for the credit department if customers fail to respond.
Initiate repossession proceedings or service disconnection when necessary.
Keep detailed records of collection activities and account status.
Arrange for debt repayment or establish repayment schedules based on customer financial situations.
Advise customers on necessary actions and strategies for debt repayment.
Answer customer questions regarding account issues.
Confer with customers to determine reasons for overdue payments and review contract terms.
Required Experience/Skills
Minimum of 2 years of experience in collections, accounts receivable, or related field.
Proficiency in accounting software (e.g., SAP, Microsoft Excel, Microsoft Office).
Strong communication and negotiation skills.
Attention to detail and organizational skills.
Preferred Experience/Skills
Experience in the health/wellness or consumer products industry.
Familiarity with local and state pay transparency and employment laws.
Education Requirements
High school diploma or equivalent is required.
Associate's or Bachelor's degree in Business, Finance, or a related field is preferred.
Benefits
Healthcare plans.
Discount programs.
Paid time off.
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy.
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
Position ID: 160048
#J-18808-Ljbffr
Collections Specialist
to their team.
Salary Salary/Hourly Rate
$70k - $75k
Position Overview The
Collections Specialist
will locate and notify customers of delinquent accounts, solicit payment, and maintain accurate records of collection efforts. The role involves direct communication with customers and coordination with internal departments to resolve outstanding balances.
Responsibilities
Locate and notify customers of overdue accounts via mail, phone, or in-person visits.
Receive payments and post amounts to customer accounts.
Prepare statements for the credit department if customers fail to respond.
Initiate repossession proceedings or service disconnection when necessary.
Keep detailed records of collection activities and account status.
Arrange for debt repayment or establish repayment schedules based on customer financial situations.
Advise customers on necessary actions and strategies for debt repayment.
Answer customer questions regarding account issues.
Confer with customers to determine reasons for overdue payments and review contract terms.
Required Experience/Skills
Minimum of 2 years of experience in collections, accounts receivable, or related field.
Proficiency in accounting software (e.g., SAP, Microsoft Excel, Microsoft Office).
Strong communication and negotiation skills.
Attention to detail and organizational skills.
Preferred Experience/Skills
Experience in the health/wellness or consumer products industry.
Familiarity with local and state pay transparency and employment laws.
Education Requirements
High school diploma or equivalent is required.
Associate's or Bachelor's degree in Business, Finance, or a related field is preferred.
Benefits
Healthcare plans.
Discount programs.
Paid time off.
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy.
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
Position ID: 160048
#J-18808-Ljbffr