Senior Casualty Claims Representative
Western National Insurance, Anchorage, Alaska, United States, 99507
Overview
Umialik Insurance Company, a member of the Western National Insurance Group, is seeking a Senior Casualty Claims Representative to join our team. Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving policyholders' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we define success by the relationships we’ve built over time, and we aim to deliver friendly and helpful interactions to every person and organization we partner with and serve. Does this opportunity interest you? Umialik Insurance Company is seeking a Senior Casualty Claims Representative to join our team. The individual in this role will have the opportunity to investigate, evaluate, negotiate, and resolve multi-line insurance claims as assigned.
Responsibilities
Handles moderate to high complexity claims within settlement authority. Ensures customer service excellence. Investigates and reviews policy forms, facts, and documents related to claims to make appropriate decisions on claims resolution, and recognizes claim file exposures and escalates appropriately. Establishes and reviews proper reserves for each claim based upon thorough investigation, evaluation, and experience. Maintains appropriate reports to ensure the status of claims is clearly documented. Provides direction to outside resources. Acts as a resource to other members of the team. Makes well-reasoned recommendations to management on claim plan of action. Recognizes problems or situations that are new or without clear precedent and makes recommendations to solve problems. Finds solutions using a systematic, multi-step approach. Primarily responsible for developing improvements and innovations to enhance performance. Conducts regular contact with customers (insureds, claimants, agents) as well as regular contact with employees across the organization and with outside vendors. Performs special projects and other duties as assigned.
Requirements
Strong understanding of industry practices, standards, and claims concepts. Prior claims experience with a strong preference for commercial lines claims experience. Ability to multitask and solve problems. Proficient oral and written communication skills. Bachelor’s degree or equivalent experience in lieu of degree acceptable.
Ideal Candidate
Strong negotiation and relationship-building skills. Analytical with ability to exercise sound business judgment. Good time management. Customer service oriented. Proficient use of various core systems, office and computer equipment, and software packages. Strong coverage analysis skills. Exceptional writing skills.
Compensation Overview
The targeted hiring range for this role is $69,615 - $95,749, annually. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate, as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.
Culture and Total Rewards
Western National has long been known as “The Relationship Company®” and caring for our employees is part of that relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest asset. Western National offers full-time employees a significant Total Rewards Package, including medical insurance options and other standard benefits (dental, vision, life, disability, and more), Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), 401(k) with 100% matching on the first 6% of contributions, wellbeing programs, Paid Time Off (holiday, vacation, and volunteer), 100% company-paid tuition reimbursement for approved coursework, paid parental leave, and bonus opportunities. Western National supports a flexible work environment with hybrid and remote work options where appropriate. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Equal Employment Opportunity
Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary Description: $69,615 - $95,749
#J-18808-Ljbffr
Umialik Insurance Company, a member of the Western National Insurance Group, is seeking a Senior Casualty Claims Representative to join our team. Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving policyholders' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we define success by the relationships we’ve built over time, and we aim to deliver friendly and helpful interactions to every person and organization we partner with and serve. Does this opportunity interest you? Umialik Insurance Company is seeking a Senior Casualty Claims Representative to join our team. The individual in this role will have the opportunity to investigate, evaluate, negotiate, and resolve multi-line insurance claims as assigned.
Responsibilities
Handles moderate to high complexity claims within settlement authority. Ensures customer service excellence. Investigates and reviews policy forms, facts, and documents related to claims to make appropriate decisions on claims resolution, and recognizes claim file exposures and escalates appropriately. Establishes and reviews proper reserves for each claim based upon thorough investigation, evaluation, and experience. Maintains appropriate reports to ensure the status of claims is clearly documented. Provides direction to outside resources. Acts as a resource to other members of the team. Makes well-reasoned recommendations to management on claim plan of action. Recognizes problems or situations that are new or without clear precedent and makes recommendations to solve problems. Finds solutions using a systematic, multi-step approach. Primarily responsible for developing improvements and innovations to enhance performance. Conducts regular contact with customers (insureds, claimants, agents) as well as regular contact with employees across the organization and with outside vendors. Performs special projects and other duties as assigned.
Requirements
Strong understanding of industry practices, standards, and claims concepts. Prior claims experience with a strong preference for commercial lines claims experience. Ability to multitask and solve problems. Proficient oral and written communication skills. Bachelor’s degree or equivalent experience in lieu of degree acceptable.
Ideal Candidate
Strong negotiation and relationship-building skills. Analytical with ability to exercise sound business judgment. Good time management. Customer service oriented. Proficient use of various core systems, office and computer equipment, and software packages. Strong coverage analysis skills. Exceptional writing skills.
Compensation Overview
The targeted hiring range for this role is $69,615 - $95,749, annually. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate, as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.
Culture and Total Rewards
Western National has long been known as “The Relationship Company®” and caring for our employees is part of that relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest asset. Western National offers full-time employees a significant Total Rewards Package, including medical insurance options and other standard benefits (dental, vision, life, disability, and more), Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), 401(k) with 100% matching on the first 6% of contributions, wellbeing programs, Paid Time Off (holiday, vacation, and volunteer), 100% company-paid tuition reimbursement for approved coursework, paid parental leave, and bonus opportunities. Western National supports a flexible work environment with hybrid and remote work options where appropriate. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Equal Employment Opportunity
Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary Description: $69,615 - $95,749
#J-18808-Ljbffr