Inside Sales Executive
This position is designed for an individual capable of facilitating a leading role in identifying, building, and developing strong client relationships. Maximizing the sale of PGL's Global services along with providing our superior customer support experience to each prospective and active partner. The Inside Sales Executive will also focus on building efficient, high performing and functioning pipelines, strategic opportunities, and transactional business with existing clients as well as establishing new partnerships with organizations in need of customized logistics solutions. Tasks: Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Route qualified opportunities to appropriate sales executives (Channels) for further development and closure. Close transactional sales, set up new accounts and achieve quarterly quotas. Maintain and expand pipeline of prospects within assigned territory or book of business. Research (Prospect) new accounts, identify decision makers (Key Players) and spark interest. Perform (Pitch) phone call or online demos to potential prospects. Develop sales opportunities by researching and gauging potential accounts, finding business levers, building rapport, providing technical information and explanations to quote. Assess competitors by analyzing and summarizing competitor information and market trends to identify sales opportunities. Conduct and assist customers with ongoing needs, analysis, research of customer requirements through first party resources. Understand customer needs & requirements. (Problem Solver) Qualifications
Education and Experience: Industry related Associates or Bachelor degree is preferred but not required. 1-2 years of proven inside sales experience with track record of achieving sales goals and/or quota is preferred but is not required for this position. Knowledge: Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Skills: Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking
Talking to others to convey information effectively. Negotiation
Bringing others together and trying to reconcile differences. Persuasion
Persuading others to change their minds or behavior. Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do. Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Reading Comprehension
Understanding written sentences and paragraphs in work-related documents. Writing
Communicating effectively in writing as appropriate for the needs of the audience. Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making. Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Coordination
Adjusting actions in relation to others' actions. Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one. Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Service Orientation
Actively looking for ways to help people. Time Management
Managing one's own time and the time of others. Abilities: Oral Expression
The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences. Speech Clarity
The ability to speak clearly so others can understand you. Speech Recognition
The ability to identify and understand the speech of another person. Written Comprehension
The ability to read and understand information and ideas presented in writing. Written Expression
The ability to communicate information and ideas in writing so others will understand. Category Flexibility
The ability to generate or use different sets of rules for combining or grouping things in different ways. Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense. Fluency of Ideas
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Near Vision
The ability to see details at close range (within a few feet of the observer). Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Originality
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. Tools: Desktop computers Facsimile machines Laptop computers Cell / Mobile phones Special purpose telephones Multi-line telephone systems Technology: Video Conferencing software Electronic mail software Enterprise resource planning ERP software Manufacturing resource planning MRP software Customer relationship management CRM software Logistics and supply chain software (CargoWise ediEnterprise) Spreadsheet software Microsoft Excel and other office applications
This position is designed for an individual capable of facilitating a leading role in identifying, building, and developing strong client relationships. Maximizing the sale of PGL's Global services along with providing our superior customer support experience to each prospective and active partner. The Inside Sales Executive will also focus on building efficient, high performing and functioning pipelines, strategic opportunities, and transactional business with existing clients as well as establishing new partnerships with organizations in need of customized logistics solutions. Tasks: Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Route qualified opportunities to appropriate sales executives (Channels) for further development and closure. Close transactional sales, set up new accounts and achieve quarterly quotas. Maintain and expand pipeline of prospects within assigned territory or book of business. Research (Prospect) new accounts, identify decision makers (Key Players) and spark interest. Perform (Pitch) phone call or online demos to potential prospects. Develop sales opportunities by researching and gauging potential accounts, finding business levers, building rapport, providing technical information and explanations to quote. Assess competitors by analyzing and summarizing competitor information and market trends to identify sales opportunities. Conduct and assist customers with ongoing needs, analysis, research of customer requirements through first party resources. Understand customer needs & requirements. (Problem Solver) Qualifications
Education and Experience: Industry related Associates or Bachelor degree is preferred but not required. 1-2 years of proven inside sales experience with track record of achieving sales goals and/or quota is preferred but is not required for this position. Knowledge: Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Skills: Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking
Talking to others to convey information effectively. Negotiation
Bringing others together and trying to reconcile differences. Persuasion
Persuading others to change their minds or behavior. Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do. Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Reading Comprehension
Understanding written sentences and paragraphs in work-related documents. Writing
Communicating effectively in writing as appropriate for the needs of the audience. Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making. Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Coordination
Adjusting actions in relation to others' actions. Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one. Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Service Orientation
Actively looking for ways to help people. Time Management
Managing one's own time and the time of others. Abilities: Oral Expression
The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences. Speech Clarity
The ability to speak clearly so others can understand you. Speech Recognition
The ability to identify and understand the speech of another person. Written Comprehension
The ability to read and understand information and ideas presented in writing. Written Expression
The ability to communicate information and ideas in writing so others will understand. Category Flexibility
The ability to generate or use different sets of rules for combining or grouping things in different ways. Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense. Fluency of Ideas
The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Near Vision
The ability to see details at close range (within a few feet of the observer). Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Originality
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. Tools: Desktop computers Facsimile machines Laptop computers Cell / Mobile phones Special purpose telephones Multi-line telephone systems Technology: Video Conferencing software Electronic mail software Enterprise resource planning ERP software Manufacturing resource planning MRP software Customer relationship management CRM software Logistics and supply chain software (CargoWise ediEnterprise) Spreadsheet software Microsoft Excel and other office applications