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Sales and Service Leader - Full Time

Sephora, Brooklyn, New York, United States, 11201

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Sales And Service Leader

As a Sales And Service Leader, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you'll help create a high-performing, inclusive environment where everyone thrives. If you're a natural leader with a client-first mindset, this is your moment to Belong To Something Beautiful. Key responsibilities include: Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals Drive performance: Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations Coach for growth: Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience Flexible scheduling and reliability: Must meet the required minimum number of weekly shifts/hours Full Time: 30-40 hrs/week Be available during peak retail operations (nights, weekends and holidays) Punctuality and consistent attendance Qualifications/experience: Minimum 2 years of leadership experience in a retail, hospitality, or service environment Proven ability to coach and inspire teams to achieve goals Strong sales and client service skills Excellent communication and interpersonal skills Comfortable in a fast paced and dynamic environment Quick learner with ability to absorb and share product knowledge and training Physically able to lift and carry up to 50 pounds While at Sephora, you'll enjoy inclusion and belonging, and meaningful rewards.