Account Operations Specialist

divh2Account Operations Specialist/h2pWilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth./ppWilson Sonsini is seeking an enthusiastic and energic Account Operations Specialist to join our growing Finance Department. This position will support the firm by monitoring invoices for successful e-billing submission to clients. Our e-billing team operates in a highly communicative and collaborative environment, so group participation is essential. We adhere to a one team approach, working closely with Account Managers with billing and collecting to reach monthly targets./ppThis position is available as a hybrid work schedule./ppstrongResponsibilities:/strong/pulliMaintain rejections and pending invoices under a set threshold/liliAssist with monthly departmental collections targets by monitoring invoice validations, approvals, reductions, and rejections of e-bills to ensure full timely payment/liliAdhere to client deadlines for invoicing, accruals and budgets/liliManage onboarding for assigned clients migrating to e-billing or switching e-billing vendor sites/liliUpdate e-billing data in Aderant and BillBlast systems, as needed/liliOversee timekeeper rate submissions and new matter setups for assigned e-bill clients/liliImplement enhancements and troubleshoot e-billing issues/liliReview outside counsel guidelines and update BillBlast and Aderant to ensure compliance/liliAssist Account Managers with e-bill reports, training, and other e-billing related issues/liliCollaborate with Account Managers to submit appeals/liliParticipate in weekly team meetings/li/ulpstrongQualifications:/strong/pulliBachelors degree preferred/liliExperience with Aderant Expert Billing, Entity Manager and BillBlast required/lili2+ years of extensive experience with billing, collections and e-billing functions of a law firm required/liliKnowledge of firm and client billing policies and procedures/liliAdvanced knowledge of Microsoft Excel/liliStrong service-oriented skills including excellent interpersonal and communication skills/liliMust be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service/liliAbility to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices/li/ulpThe primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidates qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows: Palo Alto, San Francisco: $35.96 - $48.65 per hour. Century City, Los Angeles, San Diego, Seattle: $32.28 - $43.68 per hour./ppThe compensation for this position may include overtime and a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package./ppEqual Opportunity Employer (EOE)./p/div