Business Strategy Plan Director - Carelon Health Clinical Excellence
Elevance Health, Indianapolis, Indiana, us, 46262
Overview
Business Strategy Plan Director - Carelon Health Clinical Excellence Location:
This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The
Business Strategy Plan Director
will serve as Chief of Staff to the Carelon Health Clinical Excellence leadership team and the Chief Medical Officer. This role supports an organization of more than 6,000 clinical and non-clinical associates and ensures alignment across supported profit-and-loss (P&L) units, clinical and non-clinical operations, and business strategy to drive patient-centered outcomes and enterprise performance. The ideal candidate is a trusted, results-driven advisor with strong strategic acumen, a proactive problem-solving mindset, and the ability to execute complex initiatives by effectively aligning senior leaders and matrixed teams. How you will make an impact
Understand all aspects of the business and serve as the right hand to executive leadership to define strategy and successful criteria for the future. Translate strategy into defined tactics, programs/projects priorities, and timelines and ensure alignment to enterprise strategy and goals. Monitor and track progress towards strategic objectives, identifying and addressing any barriers to success. Ensure that key metrics, performance indicators, and reporting mechanisms are in place to measure results and drive continuous improvement. Implement and manage cross-functional strategic initiatives and special projects as directed by leadership. Build and leverage relationships to provide innovative solutions to complex business problems. Develop and refine processes to improve operational efficiency and effectiveness across P&L units. Prepare and provide reports, presentations, and updates to leadership on the status of ongoing initiatives and projects. Manage internal communications to ensure transparency and alignment across teams. Proactively identify and mitigate risks and issues that may impede project or operational success. Manage and facilitate the position request process in alignment with staffing models, business changes, and staffing goals to support P&L performance. Minimum Requirements
Requires a BA/BS degree in a related field and a minimum of 10 years of related experience including prior leadership experience and 3 to 5 year strategic planning; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experience
Master’s degree preferred. Former consulting experience preferred. Prior experience in a Managed Care Organization (MCO), with expertise in medical benefits management, utilization management, specialty care, or delegated risk models within a payer or payer-services organization strongly preferred. Exceptional strategic thinking, decision-making, problem-solving skills, and adaptability highly preferred. Experience interacting confidently with senior management and executive level stakeholders, as a subject matter expert and comfortable with influencing decision-making preferred. Experience and knowledge of data analytics, project management, project execution, process improvement and change management experience (strategic and execution) strongly preferred. High level of discretion and confidentiality preferred. Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate expectations between multiple parties strongly preferred. Proficient with Microsoft Office products Excel, Teams, Outlook, PowerPoint, Word and Power BI strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
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Business Strategy Plan Director - Carelon Health Clinical Excellence Location:
This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The
Business Strategy Plan Director
will serve as Chief of Staff to the Carelon Health Clinical Excellence leadership team and the Chief Medical Officer. This role supports an organization of more than 6,000 clinical and non-clinical associates and ensures alignment across supported profit-and-loss (P&L) units, clinical and non-clinical operations, and business strategy to drive patient-centered outcomes and enterprise performance. The ideal candidate is a trusted, results-driven advisor with strong strategic acumen, a proactive problem-solving mindset, and the ability to execute complex initiatives by effectively aligning senior leaders and matrixed teams. How you will make an impact
Understand all aspects of the business and serve as the right hand to executive leadership to define strategy and successful criteria for the future. Translate strategy into defined tactics, programs/projects priorities, and timelines and ensure alignment to enterprise strategy and goals. Monitor and track progress towards strategic objectives, identifying and addressing any barriers to success. Ensure that key metrics, performance indicators, and reporting mechanisms are in place to measure results and drive continuous improvement. Implement and manage cross-functional strategic initiatives and special projects as directed by leadership. Build and leverage relationships to provide innovative solutions to complex business problems. Develop and refine processes to improve operational efficiency and effectiveness across P&L units. Prepare and provide reports, presentations, and updates to leadership on the status of ongoing initiatives and projects. Manage internal communications to ensure transparency and alignment across teams. Proactively identify and mitigate risks and issues that may impede project or operational success. Manage and facilitate the position request process in alignment with staffing models, business changes, and staffing goals to support P&L performance. Minimum Requirements
Requires a BA/BS degree in a related field and a minimum of 10 years of related experience including prior leadership experience and 3 to 5 year strategic planning; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experience
Master’s degree preferred. Former consulting experience preferred. Prior experience in a Managed Care Organization (MCO), with expertise in medical benefits management, utilization management, specialty care, or delegated risk models within a payer or payer-services organization strongly preferred. Exceptional strategic thinking, decision-making, problem-solving skills, and adaptability highly preferred. Experience interacting confidently with senior management and executive level stakeholders, as a subject matter expert and comfortable with influencing decision-making preferred. Experience and knowledge of data analytics, project management, project execution, process improvement and change management experience (strategic and execution) strongly preferred. High level of discretion and confidentiality preferred. Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate expectations between multiple parties strongly preferred. Proficient with Microsoft Office products Excel, Teams, Outlook, PowerPoint, Word and Power BI strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
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