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Senior Product Manager, AI Builder Experiences

Expedia, Inc., Seattle, Washington, us, 98127

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Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Overview

Senior AI Builder Product Manager. In a role where AI becomes core to how travelers plan, book, and manage their trips, you will help build the next generation of AI-powered experiences and the underlying patterns that ensure every experience meets a high standard of clarity, accuracy, and trust. The Core AI Experiences team defines how Expedia Group builds AI, creating reusable components, orchestration patterns, and quality bars to help teams turn frontier-model capabilities into reliable customer experiences. You will be a hands-on AI builder PM who prototypes new AI experiences, evaluates emerging capabilities, and leads ideas from experiment to production at scale, influencing AI-powered experiences across Expedia Group.

Responsibilities

Identify and define high-impact traveler and partner problems that can be addressed by AI, translating them into actionable, testable product initiatives.

Rapidly prototype end-to-end AI product experiences by leveraging LLMs and available tools, including prompt and API design, to validate product value and technical feasibility.

Evaluate and operationalize new capabilities from internal and external AI platforms, turning them into concrete product concepts, demos, and proofs-of-concept.

Collaborate with engineering, data science, and design teams to deliver successful prototypes into production, ensuring robust instrumentation, experimentation, and quality improvements.

Establish and monitor success metrics and experimentation plans for AI-powered features, utilizing data and user feedback for iterative product development and prioritization.

Share product learnings, frameworks, and best practices to promote rapid prototyping and an AI-first mindset across Expedia Group product teams.

Minimum Qualifications

8+ years of experience with a Bachelor's degree in Computer Science or a related technical field; 6+ years with a Masters, or Equivalent related professional experience.

6+ years of product management experience building consumer or platform products, including work with AI, ML, or technically complex systems.

Demonstrated experience taking products from concept to scaled adoption.

Technical proficiency working with engineering and data science/ML teams, including understanding of system design, data flows, and technical tradeoffs.

Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products.

Preferred Qualifications

Track record of building or shipping AI/LLM-powered user experiences, such as conversational agents, recommendations, or decision-support tools.

Hands-on experience with prompt engineering, API integration, retrieval/RAG, and basic evaluation of LLM behavior and ecosystems.

Background in software engineering, data science, or ML, demonstrated through professional experience or technical projects.

Understanding of trustworthy AI principles—such as safety, bias, privacy, and failure-mode analysis—and ability to apply them in product design and delivery.

Experience developing frameworks, tools, or platforms that scale across multiple teams or products, with a focus on operational excellence and safe integration of AI/ML-enabled solutions.

Compensation varies by location and experience. For example, the total cash ranges listed are regional and may be adjusted in the future based on budget and candidate qualifications. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. We offer wellness and travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits in the Careers site. Accommodation requests: If you need assistance with any part of the application or recruiting process due to a disability or other health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named a Best Place to Work on Glassdoor in 2024 and to be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group’s family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Our official careers site is careers.expediagroup.com/jobs.

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