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Sales Manager- Used Car

Youngowosso, Owosso, Michigan, United States, 48867

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Overview As the Young Family Continues to Grow, We Are Excited to Add a Sales Manager to Help Lead and Support Our Expanding Sales Team. We Are Looking for an Experienced Manager Who Is Passionate About Mentoring Others, Driving Results, and Creating a Positive Team Environment. This Position Offers an Opportunity to Step into a Leadership Role While Remaining Actively Involved in Customer Interactions and Deal Support.

The Sales Manager Oversees Sales Operations, Leading and Coaching the Sales Team, and Ensuring a High-quality Customer Experience. This Role Oversees Sales Processes, Performance Monitoring, and Staff Development While Remaining Actively Involved in Customer Interactions and Deal Support. The Sales Manager Plays a Key Role in Driving Sales Results, Maintaining Team Accountability, and Fostering a Positive, Customer-focused Sales Culture.

Key Responsibilities

Monitor the CRM, Ensure Sales Professionals Are Following Established CRM Processes; Set-up Campaigns for Sales Professionals.

Take Customer Turnovers on the Showroom Floor to Support the Sales Team and Assist in Closing Deals When Needed

Coach, Mentor, and Support Sales Staff in Day-to-day Operations

Ensure Training, Accountability, and Maintaining High Standards of Customer Service Is Provided to Sales Professionals

Assign Leads to Sales Professionals, Monitor Lead Quality, Follow-up Activity, and Overall Sales Performance

Help Maintain a Positive, Professional, and Team-focused Culture on the Sales Floor

Complete Accurate and Timely Vehicle Appraisals for Trade-ins Using Market Data and Dealership Standards

Strong Working Knowledge of New Car Leasing, Including Programs, Incentives, and Payment Structures

Report, Monitor, and Track Vehicles in the Car Bravo System to Ensure Accuracy and Compliance

Oversee Lot Management and Maintain Awareness of Inventory Availability and Location

Other Duties As Assigned.

Minimum Acceptable Qualifications

Several Years of Successful Automotive Sales Experience

Strong Desire to Learn, Grow, and Transition into a Leadership Role

Excellent Communication, Coaching, and Interpersonal Skills

Comfortable Using CRM Tools, Internet Leads, and Modern Dealership Processes

Highly Organized, Dependable, and Able to Adapt in a Fast-paced Environment

Professional Appearance and Customer-first Mindset

Team-oriented with a Positive Attitude and Strong Work Ethic

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