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Executive Director of Operations - Assisted Living

Benchmark Senior Living, Shelton, Connecticut, us, 06484

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Executive Director of Operations - Assisted Living Benchmark Senior Living at Split Rock, 708A Bridgeport Ave, Shelton, Connecticut, United States of America

Job Description Posted Wednesday, February 4, 2026 at 5:00 AM

Benchmark at Split Rock in Shelton is hiring for an Executive Director to join their leadership team. The schedule for this role is Tuesday to Saturday.

Joining the Benchmark Senior Living team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow. With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

If you are a driven, dedicated and goal-oriented individual with strong emotional intelligence and several years of management or healthcare experience, then join our team at Benchmark Senior Living! We are seeking a creative and hardworking person to assume the role of Executive Director of Operations at one of our communities. As the Executive Director of Operations, you will manage the community’s budget and occupancy goals as well as maintain appropriate staffing levels and drive overall customer service. If you are driven and have the necessary knowledge and experience to build and manage a loyal team, then Benchmark Senior Living may be the right place for you to make a difference!

Responsibilities

As an Executive Director of Operations, you will authorize all purchases, provide onsite sales support, and conduct monthly family meetings

You will participate in the training and development of new employees – implementing initiatives that will allow the community to run more effectively and efficiently

You must be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life

You must be patient, understanding, and empathetic.

Reviewing bills and statements

Making adjustments when revenue sources decrease

Managing the Sales Director

Networking with outside referral sources such as Hospital and Rehab personnel

Qualifying prospects financially through credit reports, bank statements, etc.

Reviewing occupancy as it relates to staffing

Assisting in the hiring and recruitment processes

Handling all resident and family grievances

Requirements

Bachelor’s degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred

3-5 years of management or healthcare related experience

Having assumed a managerial role that was responsible for multiple disciplines

Budgeting and staffing experience

Proficiency with Windows applications such as Excel and Outlook

Ability to lift a minimum of 50 pounds

As a community leader associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following:

8 paid holidays & 3 floating holidays

Vacation and Health & Wellness Paid Time Off

Discounted Meal Program

Physical & Mental Health Wellness Programs

Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield

401K Retirement Plan with Company Match

Company-provided Life Insurance & Long-Term Disability

Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.

Benchmark Senior Living at Split Rock, 708A Bridgeport Ave, Shelton, Connecticut, United States of America

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