Studio+ Digital Product Management and Strategy Senior
Ernst & Young Advisory Services Sdn Bhd, New York, New York, us, 10261
Studio+ Digital Product Management and Strategy Senior
Location: New York
Other locations: Anywhere in Region
Date: Jan 22, 2026
Requisition ID: 1672920
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The opportunity
We are seeking a dynamic and experienced
Product Manager (Senior Consultant)
to join our growing
Digital & Product Strategy
team. In this strategic role, you will help clients solve their digital vision and customer experience challenges by supporting product strategy, transformation, and execution initiatives. You’ll act as a product advocate, guiding the design and delivery of innovative digital platforms and experiences across industries.
As a Senior Consultant you’ll envision, define and launch digital products and customer experiences across sales, service, marketing, and commerce that leverage emerging technologies - AI, Gen AI and powered by platforms such Adobe, Salesforce, Microsoft, ServiceNow, GPT Apps/Apis and custom-developed solutions. You will integrate AI into the product delivery workflows from ideation to launch. You’ll collaborate with designers, developers, and technologists to build best-in-class digital products- translating business goals into actionable product roadmaps and delivering high-impact solutions.
Your key responsibilities
Support product strategy and execution for digital transformation initiatives, from concept to market
Develop customer personas, journey maps, product capabilities, features, and roadmaps
Manage product backlogs using tools such as Jira, Azure DevOps (ADO), Confluence, and Fluid
Apply design thinking and digital media expertise to solve complex business problems
Conduct qualitative and quantitative research using tools like Qualtrics, SurveyMonkey, Adobe Analytics, and Google Analytics
Prototype product designs using Figma or Generative AI tools to gather feedback and refine solutions
Collaborate with technical architects, engineering, and design teams to deliver omni-channel experiences (websites, kiosks, mobile apps)
Translate business and product requirements into differentiated design solutions
Manage client expectations and maintain long-term relationships
Support business development pursuits and contribute to proposal development
Lead and mentor diverse teams, fostering a culture of innovation and collaboration
Skills and attributes for success
Strong understanding of digital strategy, customer experience, and product strategy
Proven ability to take digital products from concept to market
Experience in agile product management and cross-functional collaboration
Experience leveraging AI- Generative and Agentic to accelerate speed to value
Expertise in product communications, training, and change management
Ability to deliver omni-channel customer experience strategies
Strong analytical, communication, and leadership skills
Experience in client-facing roles within strategy consulting, CX practices, or digital agencies
To qualify for the role, you must have
Bachelor’s degree in Business, Computer Science, Information Systems, Industrial/Systems Engineering, Design, or a related field
Minimum
2-4 years
of experience in digital strategy, product strategy, defining and launching customer experiences in B2C or B2B
Proven track record of taking digital products from concept to market
Experience leveraging AI tools in the product delivery lifecycle (PDLC)
Experience in product-focused roles such as product manager, product owner, or product marketing manager
Demonstrated success working cross-functionally with UX designers, developers, and technologists
Strong background in client-facing roles within consulting, media, or product strategy environments
Experience with agile tools and methodologies (e.g., Jira, Azure DevOps, Rally)
Experience driving product-related change management initiatives
Familiarity with buyer behavior analysis and omni-channel strategy execution
Willingness and ability to travel up to 50% domestically
Ideally, you’ll also have
Proven ability to navigate complex organizational structures
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Previous experience in strategy or business consulting
Strong business development and client relationship management skills
Ability to navigate complex organizational structures and drive strategic outcomes
What we offer
We are seeking top performers who demonstrate a blend of talents and skills, including the ability to think strategically, execute tactically, and engage collaboratively with a wide range of stakeholders. You should be passionate about driving change and innovation, possess strong leadership qualities, and have the capacity to manage complex projects with a focus on results and client satisfaction.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learnmore.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information,national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited is a UK company limited by guarantee and does not provide services to clients.
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Other locations: Anywhere in Region
Date: Jan 22, 2026
Requisition ID: 1672920
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The opportunity
We are seeking a dynamic and experienced
Product Manager (Senior Consultant)
to join our growing
Digital & Product Strategy
team. In this strategic role, you will help clients solve their digital vision and customer experience challenges by supporting product strategy, transformation, and execution initiatives. You’ll act as a product advocate, guiding the design and delivery of innovative digital platforms and experiences across industries.
As a Senior Consultant you’ll envision, define and launch digital products and customer experiences across sales, service, marketing, and commerce that leverage emerging technologies - AI, Gen AI and powered by platforms such Adobe, Salesforce, Microsoft, ServiceNow, GPT Apps/Apis and custom-developed solutions. You will integrate AI into the product delivery workflows from ideation to launch. You’ll collaborate with designers, developers, and technologists to build best-in-class digital products- translating business goals into actionable product roadmaps and delivering high-impact solutions.
Your key responsibilities
Support product strategy and execution for digital transformation initiatives, from concept to market
Develop customer personas, journey maps, product capabilities, features, and roadmaps
Manage product backlogs using tools such as Jira, Azure DevOps (ADO), Confluence, and Fluid
Apply design thinking and digital media expertise to solve complex business problems
Conduct qualitative and quantitative research using tools like Qualtrics, SurveyMonkey, Adobe Analytics, and Google Analytics
Prototype product designs using Figma or Generative AI tools to gather feedback and refine solutions
Collaborate with technical architects, engineering, and design teams to deliver omni-channel experiences (websites, kiosks, mobile apps)
Translate business and product requirements into differentiated design solutions
Manage client expectations and maintain long-term relationships
Support business development pursuits and contribute to proposal development
Lead and mentor diverse teams, fostering a culture of innovation and collaboration
Skills and attributes for success
Strong understanding of digital strategy, customer experience, and product strategy
Proven ability to take digital products from concept to market
Experience in agile product management and cross-functional collaboration
Experience leveraging AI- Generative and Agentic to accelerate speed to value
Expertise in product communications, training, and change management
Ability to deliver omni-channel customer experience strategies
Strong analytical, communication, and leadership skills
Experience in client-facing roles within strategy consulting, CX practices, or digital agencies
To qualify for the role, you must have
Bachelor’s degree in Business, Computer Science, Information Systems, Industrial/Systems Engineering, Design, or a related field
Minimum
2-4 years
of experience in digital strategy, product strategy, defining and launching customer experiences in B2C or B2B
Proven track record of taking digital products from concept to market
Experience leveraging AI tools in the product delivery lifecycle (PDLC)
Experience in product-focused roles such as product manager, product owner, or product marketing manager
Demonstrated success working cross-functionally with UX designers, developers, and technologists
Strong background in client-facing roles within consulting, media, or product strategy environments
Experience with agile tools and methodologies (e.g., Jira, Azure DevOps, Rally)
Experience driving product-related change management initiatives
Familiarity with buyer behavior analysis and omni-channel strategy execution
Willingness and ability to travel up to 50% domestically
Ideally, you’ll also have
Proven ability to navigate complex organizational structures
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Previous experience in strategy or business consulting
Strong business development and client relationship management skills
Ability to navigate complex organizational structures and drive strategic outcomes
What we offer
We are seeking top performers who demonstrate a blend of talents and skills, including the ability to think strategically, execute tactically, and engage collaboratively with a wide range of stakeholders. You should be passionate about driving change and innovation, possess strong leadership qualities, and have the capacity to manage complex projects with a focus on results and client satisfaction.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learnmore.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information,national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited is a UK company limited by guarantee and does not provide services to clients.
#J-18808-Ljbffr