Assistant Property Manager - Waterfront
East West Hospitality, Charleston, South Carolina, United States, 29408
Overview
Assistant Property Manager
at Waterfront, a premier residential waterfront community in South Carolina managed by East West Hospitality. The Assistant Property Manager provides essential administrative and operational support to the onsite management team, helping ensure smooth daily operations, exceptional resident service, and accurate association records. This role is ideal for someone looking to grow into property management and HOA governance, offering hands-on exposure to resident relations, vendor coordination, compliance tracking, and board-level support within a professional, community-focused environment.
This role is designed for individuals seeking long-term growth in property or association management. The Assistant Property Manager at Waterfront gains hands-on exposure to HOA governance, board operations, resident relations, compliance, and vendor coordination, with direct mentorship from senior property management professionals. This position offers a clear development path into Community Manager or Property Manager roles within a stable, professional environment.
Key Responsibilities
Deliver a high-touch resident experience by supporting daily communication, onboarding, and service requests
Assist with homeowner onboarding, welcome materials, and system setup in BuildingLink and Vantaca
Prepare and distribute official association communications, notices, and newsletters
Track and support violations, Architectural Review Board (ARB) requests, and resident correspondence in accordance with association procedures
Maintain accurate and compliant resident, vendor, and access-control records
Enter, track, and follow up on work orders and maintenance requests, ensuring proper documentation and closure
Coordinate vendors, inspections, and required compliance testing
Assist with administrative preparation for Board meetings and annual meetings, including agendas, packets, minutes support, and follow-ups
Support calendar management, inspections, and preventive maintenance schedules
Provide afternoon coverage and assist with administrative or compliance-related special projects as assigned
Professional Attributes & Core Competencies
Professional, calm, and service-oriented demeanor when interacting with residents, board members, and vendors
Strong emotional intelligence with the ability to navigate sensitive situations and support conflict resolution professionally
Highly organized with exceptional attention to detail and follow-through
Proactive, dependable, and self-motivated, with the ability to manage priorities independently
Clear, polished written and verbal communication skills
Collaborative team player who works effectively across departments and with external partners
Accountability-driven with a solutions-oriented mindset focused on continuous improvement
Employment Status & Compensation Employment Status:
PartTime, Year Round
Pay Rate : $23 - $25 DOE
Closing Date : 01/31/2026 or until filled
Schedule:
Flexible M-F 12pm-5pm
Minimum Requirements
High school diploma required; bachelor’s degree preferred
1–3 years of experience in customer service, hospitality, administrative support, or residential operations
Demonstrated interest in or exposure to property management and HOA operations
Experience with resident communication platforms such as BuildingLink and Vantaca is a plus
Strong administrative, data entry, and recordkeeping skills with a high level of accuracy
Ability to manage calendars, documents, and compliance tracking effectively
Comfort working with vendors, contracts, and association documentation in a professional setting
Benefits & Perks
401(K) Plan with discretionary Employer Match
Paid Sick Time
Career Development Trainings
Corporate Discounts with Perk Spot
$500 Referral Program
Employee Assistance Program
Why East West Hospitality At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.
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at Waterfront, a premier residential waterfront community in South Carolina managed by East West Hospitality. The Assistant Property Manager provides essential administrative and operational support to the onsite management team, helping ensure smooth daily operations, exceptional resident service, and accurate association records. This role is ideal for someone looking to grow into property management and HOA governance, offering hands-on exposure to resident relations, vendor coordination, compliance tracking, and board-level support within a professional, community-focused environment.
This role is designed for individuals seeking long-term growth in property or association management. The Assistant Property Manager at Waterfront gains hands-on exposure to HOA governance, board operations, resident relations, compliance, and vendor coordination, with direct mentorship from senior property management professionals. This position offers a clear development path into Community Manager or Property Manager roles within a stable, professional environment.
Key Responsibilities
Deliver a high-touch resident experience by supporting daily communication, onboarding, and service requests
Assist with homeowner onboarding, welcome materials, and system setup in BuildingLink and Vantaca
Prepare and distribute official association communications, notices, and newsletters
Track and support violations, Architectural Review Board (ARB) requests, and resident correspondence in accordance with association procedures
Maintain accurate and compliant resident, vendor, and access-control records
Enter, track, and follow up on work orders and maintenance requests, ensuring proper documentation and closure
Coordinate vendors, inspections, and required compliance testing
Assist with administrative preparation for Board meetings and annual meetings, including agendas, packets, minutes support, and follow-ups
Support calendar management, inspections, and preventive maintenance schedules
Provide afternoon coverage and assist with administrative or compliance-related special projects as assigned
Professional Attributes & Core Competencies
Professional, calm, and service-oriented demeanor when interacting with residents, board members, and vendors
Strong emotional intelligence with the ability to navigate sensitive situations and support conflict resolution professionally
Highly organized with exceptional attention to detail and follow-through
Proactive, dependable, and self-motivated, with the ability to manage priorities independently
Clear, polished written and verbal communication skills
Collaborative team player who works effectively across departments and with external partners
Accountability-driven with a solutions-oriented mindset focused on continuous improvement
Employment Status & Compensation Employment Status:
PartTime, Year Round
Pay Rate : $23 - $25 DOE
Closing Date : 01/31/2026 or until filled
Schedule:
Flexible M-F 12pm-5pm
Minimum Requirements
High school diploma required; bachelor’s degree preferred
1–3 years of experience in customer service, hospitality, administrative support, or residential operations
Demonstrated interest in or exposure to property management and HOA operations
Experience with resident communication platforms such as BuildingLink and Vantaca is a plus
Strong administrative, data entry, and recordkeeping skills with a high level of accuracy
Ability to manage calendars, documents, and compliance tracking effectively
Comfort working with vendors, contracts, and association documentation in a professional setting
Benefits & Perks
401(K) Plan with discretionary Employer Match
Paid Sick Time
Career Development Trainings
Corporate Discounts with Perk Spot
$500 Referral Program
Employee Assistance Program
Why East West Hospitality At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.
Job Preview Video
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