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Personal Banker Associate - Edmond (15th & I-35)

MidFirst Business Credit, Inc., Edmond, Oklahoma, United States, 73034

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Personal Banker Associate - Edmond (15th & I-35) Job Category : Banking

Requisition Number : OKTEM004796

Locations:

Edmond, OK 73013, USA

Overview The Personal Banker Associate has responsibilities as both a Teller and a Personal Banker. The Personal Banker Associate must efficiently process a variety of customer transactions, generate business and deepen relationships by promoting products and services to potential and existing customers. Responsibilities include providing high quality customer service while achieving sales goals and supporting banking center staff as needed.

Responsibilities

Greet customers and facilitate a welcoming and customer-focused environment

Provide extraordinary customer service while achieving goals and supporting the banking center staff as needed

Build and maintain relationships with customers to help identify financial products and services that meet their needs

Promote financial products and services

Open deposit accounts and take loan applications, process consumer loan/credit line requests for customers

Process customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures

Generate new business and expand relationships with current customers through networking and Centers of Influence

Respond to customer inquiries and concerns and create positive solutions

Support other employees as needed

This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.

Required Skills

Minimum of one year successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals

Minimum of 6 months cash handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment

Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank’s expense

Ability to generate referrals including making on-site visits with local businesses

Ability to work effectively as a team member and with customers

Strong work ethic and high integrity

Proficient with all Microsoft applications (Word, Outlook, Excel etc.)

Friendly, outgoing, assertive, confident, and enthusiastic personality

This position is required to participate in both informal and formal training (paid) and must successfully pass our certification test. Formal training consists of one full week of training/testing which is conducted within your first 3 weeks of employment and is scheduled Monday through Friday from 8:00 a.m. - 5:00 p.m.

Preferred Skills

Successful sales record in a retail banking environment; with knowledge of bank services and products.

Bilingual (fluent verbal and written Spanish) skills

Physical Requirements This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

Hours of Operation

Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames)

Candidates must be available to work weekend hours.

Qualifications Education High School or better.

Experience Required 1 year: Minimum of one year successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals

Minimum of 6 months cash handling experience in a retail sales environment

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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