Overview
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures employees receive a competitive base salary and compensation package. Employees enjoy wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. This position will sit in Bellevue, WA or Overland Park, KS. This role requires a hybrid schedule with at least 3 days in office per week. Role Summary
The Product Manager is a visionary, strategist, analyst, customer evangelist, execution leader, and professional relationship builder. Each product at T-Mobile is designed to achieve a specific business purpose or result. The Product Manager is accountable for internal and external products, platforms, services, experiences envisioned to achieve the business purpose or results. Responsibilities include identifying customer problems or unmet needs, assessing technical feasibility and business goals, securing funding, and leading a cross-functional team and key stakeholders to deliver the opportunity. The role combines customer empathy, strategic thinking, commercial and analytical skills, and leadership to create delightful, differentiated products that drive growth and improve customer lives. This is a dynamic role with varying day-to-day activities including market research, defining requirements, setting long-term strategy, roadmapping, guiding technical delivery end-to-end, defining release scopes, and supporting go-to-market activities as needed. Job Responsibilities
Vision, Strategy, and Analysis
Owns product end-to-end for moderately complex products or features, including creating, managing, maintaining, and communicating product vision and roadmap. Identify target customers for existing or future products and conduct end-user research. Partner with stakeholders to understand current customer experiences and identify opportunities. Analyze quantitative and qualitative data to identify opportunities or root causes; may work with data scientists to extract insights. Leverage rapid hypothesis-driven testing (e.g., paper prototypes, A/B testing) to inform direction and prioritize investments. Conduct cost-benefit, ROI, and NPV analyses; perform competitive product analyses to support decisions. Secure and maintain product funding with enterprise processes; communicate and sell ideas to leadership. Conduct ad hoc analyses and provide management insights on request. Recommend feature sets and positioning to improve customer experience and drive growth. Evaluate partnerships and licensing opportunities with external parties. Maintain up-to-date knowledge of tech trends and assess their impact on the roadmap.
Customer Evangelist
Use customer insights to inform vision, strategy, and roadmap. Engage with customers to build empathy and understand needs. Manage a VOC feed for the team and actively seek opportunities to delight customers. Advocate for the customer internally and externally, fostering a customer-first culture. Test ideas with real customers to validate benefits.
Product Execution / Delivery
Translate strategy into detailed features and user stories for development teams; prototypes may be created. Own product backlog and priorities with business and technology partners; backlog typically serves 1–4 Agile teams. Collaborate with architecture and development teams to factor in debt and long-term investments. Incorporate production defects into backlog prioritization; manage release schedules and dashboards for product health and success metrics. Lead quarterly business reviews and steering meetings; run beta and pilot programs; coordinate with marketing and PR as needed. Support sales, marketing, and partner teams with product knowledge and documentation. Assist with end-to-end software development processes from strategy to deployment and support; communicate technical challenges and trade-offs. Ensure product quality and performance in production; coordinate responses to high-impact defects with stakeholders. Develop adoption tools and training materials; identify and drive plans to resolve execution or organizational issues within scope of influence.
Relationship & People, Professional Development
Collaborate with technical and non-technical teams (sales, marketing, legal, finance, etc.) and with outside partners. Foster positive relationships with customer groups and representatives. Pursue professional development through workshops, publications, networks, and societies. Develop adoption tools and training materials.
Education and Work Experience
Bachelor’s Degree or equivalent experience (Required) 4–7 years of relevant Product Management experience in an agile software product development environment (Required) Knowledge, Skills and Abilities
Communication: effective communication with leadership and cross-functional collaboration (Required) Business Analytics: strong analytical skills to analyze product use data (Required) Project Management: experience delivering large, complex initiatives (Required) SCRUM: success delivering software with Agile Scrum methodologies (Required) Agile Methodologies: proven ability to deliver software using Agile practices (Required) Technical Writing: strong requirements elicitation and clear writing for diverse audiences (Required) Agile: experience with Agile backlog/project management tools (Required) Collaboration: ability to develop initiatives, features, and user stories for DevOps teams (Required) Ready for a change? Come join us! Minimum requirements: At least 18 years of age; legally authorized to work in the United States. Base Pay Range: $100,100 - $180,600. Corporate Bonus Target: 15%. The pay range above reflects general base pay for a successful candidate in the role. Actual pay will depend on location, qualifications, and experience within the stated range. At T-Mobile, regular employees may be eligible for annual bonuses or other incentives based on role and performance. Some positions offer monthly bonuses. To find the pay range for this role by location, please note: click here. Benefits include medical, dental, vision, 401(k), employee stock grants, employee stock purchase plan, paid time off, holidays, parental and family leave, family-building benefits, disability, life and other voluntary coverages. Additional benefits may include mobile service and home internet discounts, pet insurance, and commuter programs. For details, visit the benefits page at the company’s benefits site. Never stop growing! The Un-carrier mindset emphasizes growth opportunities and a culture that supports career development. By applying, you’re living our values and investing in your career growth. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, disability status, or any other status protected by law. Discrimination or harassment will not be tolerated. Talent comes in all forms. If you need reasonable accommodation during the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. This channel is not for applying or asking about positions.
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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures employees receive a competitive base salary and compensation package. Employees enjoy wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. This position will sit in Bellevue, WA or Overland Park, KS. This role requires a hybrid schedule with at least 3 days in office per week. Role Summary
The Product Manager is a visionary, strategist, analyst, customer evangelist, execution leader, and professional relationship builder. Each product at T-Mobile is designed to achieve a specific business purpose or result. The Product Manager is accountable for internal and external products, platforms, services, experiences envisioned to achieve the business purpose or results. Responsibilities include identifying customer problems or unmet needs, assessing technical feasibility and business goals, securing funding, and leading a cross-functional team and key stakeholders to deliver the opportunity. The role combines customer empathy, strategic thinking, commercial and analytical skills, and leadership to create delightful, differentiated products that drive growth and improve customer lives. This is a dynamic role with varying day-to-day activities including market research, defining requirements, setting long-term strategy, roadmapping, guiding technical delivery end-to-end, defining release scopes, and supporting go-to-market activities as needed. Job Responsibilities
Vision, Strategy, and Analysis
Owns product end-to-end for moderately complex products or features, including creating, managing, maintaining, and communicating product vision and roadmap. Identify target customers for existing or future products and conduct end-user research. Partner with stakeholders to understand current customer experiences and identify opportunities. Analyze quantitative and qualitative data to identify opportunities or root causes; may work with data scientists to extract insights. Leverage rapid hypothesis-driven testing (e.g., paper prototypes, A/B testing) to inform direction and prioritize investments. Conduct cost-benefit, ROI, and NPV analyses; perform competitive product analyses to support decisions. Secure and maintain product funding with enterprise processes; communicate and sell ideas to leadership. Conduct ad hoc analyses and provide management insights on request. Recommend feature sets and positioning to improve customer experience and drive growth. Evaluate partnerships and licensing opportunities with external parties. Maintain up-to-date knowledge of tech trends and assess their impact on the roadmap.
Customer Evangelist
Use customer insights to inform vision, strategy, and roadmap. Engage with customers to build empathy and understand needs. Manage a VOC feed for the team and actively seek opportunities to delight customers. Advocate for the customer internally and externally, fostering a customer-first culture. Test ideas with real customers to validate benefits.
Product Execution / Delivery
Translate strategy into detailed features and user stories for development teams; prototypes may be created. Own product backlog and priorities with business and technology partners; backlog typically serves 1–4 Agile teams. Collaborate with architecture and development teams to factor in debt and long-term investments. Incorporate production defects into backlog prioritization; manage release schedules and dashboards for product health and success metrics. Lead quarterly business reviews and steering meetings; run beta and pilot programs; coordinate with marketing and PR as needed. Support sales, marketing, and partner teams with product knowledge and documentation. Assist with end-to-end software development processes from strategy to deployment and support; communicate technical challenges and trade-offs. Ensure product quality and performance in production; coordinate responses to high-impact defects with stakeholders. Develop adoption tools and training materials; identify and drive plans to resolve execution or organizational issues within scope of influence.
Relationship & People, Professional Development
Collaborate with technical and non-technical teams (sales, marketing, legal, finance, etc.) and with outside partners. Foster positive relationships with customer groups and representatives. Pursue professional development through workshops, publications, networks, and societies. Develop adoption tools and training materials.
Education and Work Experience
Bachelor’s Degree or equivalent experience (Required) 4–7 years of relevant Product Management experience in an agile software product development environment (Required) Knowledge, Skills and Abilities
Communication: effective communication with leadership and cross-functional collaboration (Required) Business Analytics: strong analytical skills to analyze product use data (Required) Project Management: experience delivering large, complex initiatives (Required) SCRUM: success delivering software with Agile Scrum methodologies (Required) Agile Methodologies: proven ability to deliver software using Agile practices (Required) Technical Writing: strong requirements elicitation and clear writing for diverse audiences (Required) Agile: experience with Agile backlog/project management tools (Required) Collaboration: ability to develop initiatives, features, and user stories for DevOps teams (Required) Ready for a change? Come join us! Minimum requirements: At least 18 years of age; legally authorized to work in the United States. Base Pay Range: $100,100 - $180,600. Corporate Bonus Target: 15%. The pay range above reflects general base pay for a successful candidate in the role. Actual pay will depend on location, qualifications, and experience within the stated range. At T-Mobile, regular employees may be eligible for annual bonuses or other incentives based on role and performance. Some positions offer monthly bonuses. To find the pay range for this role by location, please note: click here. Benefits include medical, dental, vision, 401(k), employee stock grants, employee stock purchase plan, paid time off, holidays, parental and family leave, family-building benefits, disability, life and other voluntary coverages. Additional benefits may include mobile service and home internet discounts, pet insurance, and commuter programs. For details, visit the benefits page at the company’s benefits site. Never stop growing! The Un-carrier mindset emphasizes growth opportunities and a culture that supports career development. By applying, you’re living our values and investing in your career growth. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, disability status, or any other status protected by law. Discrimination or harassment will not be tolerated. Talent comes in all forms. If you need reasonable accommodation during the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. This channel is not for applying or asking about positions.
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