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Sales Support Specialist

Plumbers Supply Co, Evansville, Indiana, United States, 47725

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Fuel Our Success! Sales Support Associate – Evansville, IN! For over 100 years, Plumbers Supply Co has stood as a pillar of stability and family-owned culture, providing a professional home where employees are treated like family. As a Sales Support Associate, you are the backbone of our customer experience, ensuring every transaction and administrative detail is handled with precision.

Your Career in Operations Reporting directly to the Operations/Branch Manager, you will work in a fast-paced, customer-first environment that values accuracy and professional growth. This role serves as a vital administrative hub within our Evansville branch, offering a front-row seat to the operations of a premier regional distributor.

Are You the Detail-Oriented Professional We Need?

Professional Communicator:

Skilled in professional phone etiquette and effectively directing inquiries to the correct team members.

Methodical Administrator:

Dedicated to total accuracy when processing payments and capturing information within internal systems.

Adaptable Problem-Solver:

Mentally flexible and ready to navigate unexpected situations that arise with customers or management.

Customer-First Champion:

Driven by a desire to treat every customer with respect and satisfy their needs throughout the purchasing process.

Your Impact on Our Operations As a

Sales Support Associate , you will be the driving force behind

Operational Efficiency and Customer Satisfaction :

Transactional Accuracy:

Efficiently receive cash, check, and credit card payments while processing orders and pick tickets into invoices within the

P21 system .

Administrative Support:

Provide essential assistance to the Branch and Operations Managers, including processing expense reports and managing office supplies.

Workflow Management:

Direct incoming calls and process customer inventory returns according to standard operating procedures.

Data Integrity:

Maintain precise customer and company records in P21 to ensure freedom from errors or omissions.

Your Essentials for Success

Experience:

A minimum of 2 years of experience in an office administrative position is preferred.

Skills/Mastery:

High School diploma or GED equivalent; proficiency with Microsoft Office Products and P21.

Operational Skills:

Ability to reconcile discrepancies swiftly and interpret complex forms such as packing slips and transfer receipts.

Leadership Traits:

Excellent interpersonal skills with the ability to maintain positive relations with both customers and fellow employees.

Requirements:

Physically able to sit for up to 8 hours per day and use hands/wrists repetitively for data entry.

The Plumbers Supply Co Advantage: Rewards & Support We believe in taking care of our team. Plumbers Supply Co offers a competitive salary and a comprehensive benefits package designed for your well-being and future:

Competitive Pay

Excellent Health Coverage:

Medical, dental, and vision insurance.

Generous Time Off:

10 paid holidays plus vacation and sick time.

Peace of Mind:

Life and disability insurance.

Focus on Wellbeing:

A robust wellness program with exciting incentives.

Secure Your Future:

401K with a company match.

Financial Guidance:

Support through our partnership with Cerity Partners.

Ready to lead our team and build your career? Apply now to join the Plumbers Supply Co family!

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