Overview
POSITION SUMMARY: The Regional Account Manager, Commercial (RAM) is a strategic, consultative sales professional responsible for prospecting, cultivating and penetrating sales within selected (named) corporate/regional accounts. The RAM also prospects for large, strategic corporate customers that can be added into the portfolio. Following the FXO sales process, this position will identify, acquire, activate and grow FedEx Office customers. The RAM serves as the primary contact for developing long-term customer relationships and negotiating, securing, and activating program purchase commitments at established price levels. The RAM uses business acumen to identify unique solutions from the FXO suite of products and services that match the customers’ business objectives.
General duties and responsibilities
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Serves as a trusted advisor to the customer using a proactive, strategic approach, while developing tactical plans to drive the strategy and revenue delivery
Achieves all sales activity standards, and revenue and performance objectives related to retention and growth of both existing and new customer prospects
Identifies and demonstrates how FXO products and services meet customer needs based on customer objectives
Develop strategies to grow, enhance and maintain long-term profitable customer relationships
Actively partner with both Sales and Operations leadership
Engage resources required, both corporate and field, to support sales implementation and activation efforts
Function as liaison between customer and FXO corporate teams, plus vendor partners as needed
Manage the entirety of assigned customers and travel when necessary to locations (with possible national travel) within the account, as required to include scheduling and conducting regular in-person visits to new and existing customers
Provide pricing information and pricing levels to named account base, per established pricing guidelines
Interact with Sales leadership and support resources to develop and execute sales strategies for existing customers and new business development
Participate in the identification and qualification of new customer prospects, and provide relevant information to be considered for the customer base
Initiate marketing activities to activate FXO services to defined customer segments
Ensure that customers are trained to utilize the FXO ordering and purchasing guidelines for products
Drive target products and promotions, as directed
Work with other sales resources in a team selling capacity to include involvement with other FedEx operating companies and secondary coverage to national customers, as assigned
Refer project management, including outsourcing coordination, to appropriate Operations resources
Direct, plan and assist in customer recovery as appropriate
Build and maintain a robust and accurate pipeline of business at established standards inside the FXO customer relationship management (CRM) tool
Maintain accurate CRM data, including daily activities and account updates
Work and utilize the extensive FedEx sponsorship programs to host key clients and strengthen customer relationships
Maximize the FedEx value delivered to each and every customer by working cross functionally within FXO, Services and the other FedEx Operating companies
All other duties as needed or required
Minimum qualifications and requirements Bachelor’s degree or equivalent experience
5+ years of business-to-business solutions selling experience with a focus on prospecting new customers and developing existing business relationships
Demonstrated business math and intermediate computer skills with MS Office
High level of experience in sales planning, sales proposals, and selling the value propositions appropriate to corporate level customers and others in the organization
Demonstrated understanding of sales financial targets/quotas with proven successful results
Strong conceptual selling, presentation, closing and organizational skills
Highly self-motivated with a strong appetite for learning
Articulate; uses clear, convincing and tailored communication
Proven selling skills and knowledge of value propositions
Flexible disposition; open to coaching and feedback
Experience within the document solutions or product offerings industry, preferred but not required
Experience utilizing CRM software programs, preferred
Presents a professional image
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
Essential functions Ability to travel as required to meet with customers, vendors, other team members, and/or other business necessities
Ability to maintain attention and concentration for extended periods
Ability to read and interpret documents and instructions from customers, vendors, and other team members
Ability to communicate effectively with customers, vendors, and other team members
Ability to perform work activities requiring cooperation and instruction
Ability to function in a fast-paced environment, under substantial pressure
Ability to work within the appropriate level of independence
Ability to report regularly to work and maintain established business hours to support the FedEx Office business
Preferred qualifications
Preferred Qualifications:
Drive print sales within a defined territory; prospecting, cultivating, and expanding business opportunities across portfolio; primary point of contact for clients, focusing on building relationships and generating new business within and beyond the assigned portfolio.
Pay and details
Pay:
$5,960.29/mo - $9,834.48/mo Additional details:
A Regional Account Manager at FedEx is responsible for prospecting, cultivating and penetrating print sales within a portfolio of accounts in South Florida. Applicants must reside in Southern FL. This is a work from home position.
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require accommodations should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:
Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please learn more about the E-Verify program:
E-Verify Notice
Right to Work Notice
For details on our comprehensive benefits, click here.
#J-18808-Ljbffr
POSITION SUMMARY: The Regional Account Manager, Commercial (RAM) is a strategic, consultative sales professional responsible for prospecting, cultivating and penetrating sales within selected (named) corporate/regional accounts. The RAM also prospects for large, strategic corporate customers that can be added into the portfolio. Following the FXO sales process, this position will identify, acquire, activate and grow FedEx Office customers. The RAM serves as the primary contact for developing long-term customer relationships and negotiating, securing, and activating program purchase commitments at established price levels. The RAM uses business acumen to identify unique solutions from the FXO suite of products and services that match the customers’ business objectives.
General duties and responsibilities
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Serves as a trusted advisor to the customer using a proactive, strategic approach, while developing tactical plans to drive the strategy and revenue delivery
Achieves all sales activity standards, and revenue and performance objectives related to retention and growth of both existing and new customer prospects
Identifies and demonstrates how FXO products and services meet customer needs based on customer objectives
Develop strategies to grow, enhance and maintain long-term profitable customer relationships
Actively partner with both Sales and Operations leadership
Engage resources required, both corporate and field, to support sales implementation and activation efforts
Function as liaison between customer and FXO corporate teams, plus vendor partners as needed
Manage the entirety of assigned customers and travel when necessary to locations (with possible national travel) within the account, as required to include scheduling and conducting regular in-person visits to new and existing customers
Provide pricing information and pricing levels to named account base, per established pricing guidelines
Interact with Sales leadership and support resources to develop and execute sales strategies for existing customers and new business development
Participate in the identification and qualification of new customer prospects, and provide relevant information to be considered for the customer base
Initiate marketing activities to activate FXO services to defined customer segments
Ensure that customers are trained to utilize the FXO ordering and purchasing guidelines for products
Drive target products and promotions, as directed
Work with other sales resources in a team selling capacity to include involvement with other FedEx operating companies and secondary coverage to national customers, as assigned
Refer project management, including outsourcing coordination, to appropriate Operations resources
Direct, plan and assist in customer recovery as appropriate
Build and maintain a robust and accurate pipeline of business at established standards inside the FXO customer relationship management (CRM) tool
Maintain accurate CRM data, including daily activities and account updates
Work and utilize the extensive FedEx sponsorship programs to host key clients and strengthen customer relationships
Maximize the FedEx value delivered to each and every customer by working cross functionally within FXO, Services and the other FedEx Operating companies
All other duties as needed or required
Minimum qualifications and requirements Bachelor’s degree or equivalent experience
5+ years of business-to-business solutions selling experience with a focus on prospecting new customers and developing existing business relationships
Demonstrated business math and intermediate computer skills with MS Office
High level of experience in sales planning, sales proposals, and selling the value propositions appropriate to corporate level customers and others in the organization
Demonstrated understanding of sales financial targets/quotas with proven successful results
Strong conceptual selling, presentation, closing and organizational skills
Highly self-motivated with a strong appetite for learning
Articulate; uses clear, convincing and tailored communication
Proven selling skills and knowledge of value propositions
Flexible disposition; open to coaching and feedback
Experience within the document solutions or product offerings industry, preferred but not required
Experience utilizing CRM software programs, preferred
Presents a professional image
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
Essential functions Ability to travel as required to meet with customers, vendors, other team members, and/or other business necessities
Ability to maintain attention and concentration for extended periods
Ability to read and interpret documents and instructions from customers, vendors, and other team members
Ability to communicate effectively with customers, vendors, and other team members
Ability to perform work activities requiring cooperation and instruction
Ability to function in a fast-paced environment, under substantial pressure
Ability to work within the appropriate level of independence
Ability to report regularly to work and maintain established business hours to support the FedEx Office business
Preferred qualifications
Preferred Qualifications:
Drive print sales within a defined territory; prospecting, cultivating, and expanding business opportunities across portfolio; primary point of contact for clients, focusing on building relationships and generating new business within and beyond the assigned portfolio.
Pay and details
Pay:
$5,960.29/mo - $9,834.48/mo Additional details:
A Regional Account Manager at FedEx is responsible for prospecting, cultivating and penetrating print sales within a portfolio of accounts in South Florida. Applicants must reside in Southern FL. This is a work from home position.
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require accommodations should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:
Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please learn more about the E-Verify program:
E-Verify Notice
Right to Work Notice
For details on our comprehensive benefits, click here.
#J-18808-Ljbffr