Advancement Database Manager
Livingstone College, Salisbury, North Carolina, United States, 28147
Advancement Database Manager
Livingstone College seeks an experienced and detail-oriented Advancement Database Manager to oversee, maintain, and optimize the College's advancement and fundraising database systems. This position plays a critical role in ensuring data integrity, supporting donor relations and prospect management, and providing accurate, timely reporting to advance fundraising strategy and institutional goals. The ideal candidate will have 57 years of experience managing advancement or nonprofit fundraising databases, Raiser's Edge experience strongly preferred, and a demonstrated ability to translate complex data into actionable insights for advancement leadership and staff. Essential Duties & Responsibilities
Database Management & Systems Administration Manage, configure, and maintain the College's advancement database (Raiser's Edge preferred), including integrations with gift processing, events, finance, and marketing systems. Serve as the primary system administrator and point of contact for advancement database operations and troubleshooting. Lead database-related projects, including system upgrades, data migrations, new module implementations, vendor coordination, testing, and documentation. Data Integrity & Governance Develop, implement, and enforce data-entry standards, naming conventions, validation rules, and duplication processes. Conduct regular data audits to ensure accuracy, consistency, and compliance with institutional standards. Maintain compliance with applicable data privacy and communications regulations (e.g., GDPR, CAN-SPAM), as well as College data governance policies. Gift Processing & Financial Reconciliation Process gifts, pledges, memberships, and other advancement transactions accurately and timely. Code and reconcile gifts with the Business Office and Finance Department as required. Support campaign, appeal, and fund structures, including soft credits and stewardship workflows. Reporting, Analytics & Prospect Support Build, maintain, and automate queries, exports, segments, and reports for development, alumni relations, and senior leadership. Design and deliver complex reports and dashboards to track fundraising performance, campaign progress, and donor engagement metrics. Support prospect research and moves management by maintaining constituent records, giving histories, and cultivation and stewardship activity logs. Events & Engagement Support Manage event-related database functions, including registrations, ticketing, attendee tracking, seating, and post-event reconciliation and reporting. Support advancement staff with event data imports, exports, and performance analysis. Training & User Support Provide training, documentation, and ongoing support to advancement staff to ensure effective and consistent system use. Translate technical database concepts into clear guidance for non-technical users. Additional duties as assigned. Education/Experience
Minimum 57 years of hands-on experience managing advancement or fundraising databases (Raiser's Edge highly preferred). Strong proficiency with Raiser's Edge or comparable advancement CRM systems (e.g., Raiser's Edge NXT, Blackbaud CRM). Experience supporting event modules and third-party integrations (e.g., Eventbrite or similar platforms) with transactional reconciliation. Advanced skills in Excel (pivot tables, XLOOKUP/VLOOKUP); working knowledge of SQL preferred. Experience with reporting and visualization tools (e.g., Power BI, Tableau, or similar). Demonstrated experience with data migration, cleansing, deduplication, and data governance best practices. Excellent analytical, organizational, and problem-solving skills. Strong written and verbal communication skills, with the ability to train and support diverse users. Bachelor's degree in information systems, Data Management, Business, or a related field, or equivalent professional experience. Preferred Qualifications
Certification or formal training in Raiser's Edge or Raiser's Edge NXT. Experience in higher education, nonprofit advancement, or philanthropic organizations. Familiarity with fundraising operations, gift agreements, pledges, and donor stewardship processes. Experience managing API-based integrations and third-party vendors. Working Conditions
Standard business hours with occasional evenings or weekends required to support events, campaigns, or reporting deadlines. Hybrid work arrangements may be available based on departmental needs and institutional policy. Life at Livingstone College
Livingstone College is a private historically black college that is secured by a strong commitment to quality instruction, academic excellence, and student success. Through a Christian-based environment suitable for holistic learning, Livingstone provides excellent business, liberal arts, STEAM, teacher education, and workforce development programs for students from all ethnic backgrounds designed to promote lifelong learning and to develop student potential for leadership and service to a global community.
Livingstone College seeks an experienced and detail-oriented Advancement Database Manager to oversee, maintain, and optimize the College's advancement and fundraising database systems. This position plays a critical role in ensuring data integrity, supporting donor relations and prospect management, and providing accurate, timely reporting to advance fundraising strategy and institutional goals. The ideal candidate will have 57 years of experience managing advancement or nonprofit fundraising databases, Raiser's Edge experience strongly preferred, and a demonstrated ability to translate complex data into actionable insights for advancement leadership and staff. Essential Duties & Responsibilities
Database Management & Systems Administration Manage, configure, and maintain the College's advancement database (Raiser's Edge preferred), including integrations with gift processing, events, finance, and marketing systems. Serve as the primary system administrator and point of contact for advancement database operations and troubleshooting. Lead database-related projects, including system upgrades, data migrations, new module implementations, vendor coordination, testing, and documentation. Data Integrity & Governance Develop, implement, and enforce data-entry standards, naming conventions, validation rules, and duplication processes. Conduct regular data audits to ensure accuracy, consistency, and compliance with institutional standards. Maintain compliance with applicable data privacy and communications regulations (e.g., GDPR, CAN-SPAM), as well as College data governance policies. Gift Processing & Financial Reconciliation Process gifts, pledges, memberships, and other advancement transactions accurately and timely. Code and reconcile gifts with the Business Office and Finance Department as required. Support campaign, appeal, and fund structures, including soft credits and stewardship workflows. Reporting, Analytics & Prospect Support Build, maintain, and automate queries, exports, segments, and reports for development, alumni relations, and senior leadership. Design and deliver complex reports and dashboards to track fundraising performance, campaign progress, and donor engagement metrics. Support prospect research and moves management by maintaining constituent records, giving histories, and cultivation and stewardship activity logs. Events & Engagement Support Manage event-related database functions, including registrations, ticketing, attendee tracking, seating, and post-event reconciliation and reporting. Support advancement staff with event data imports, exports, and performance analysis. Training & User Support Provide training, documentation, and ongoing support to advancement staff to ensure effective and consistent system use. Translate technical database concepts into clear guidance for non-technical users. Additional duties as assigned. Education/Experience
Minimum 57 years of hands-on experience managing advancement or fundraising databases (Raiser's Edge highly preferred). Strong proficiency with Raiser's Edge or comparable advancement CRM systems (e.g., Raiser's Edge NXT, Blackbaud CRM). Experience supporting event modules and third-party integrations (e.g., Eventbrite or similar platforms) with transactional reconciliation. Advanced skills in Excel (pivot tables, XLOOKUP/VLOOKUP); working knowledge of SQL preferred. Experience with reporting and visualization tools (e.g., Power BI, Tableau, or similar). Demonstrated experience with data migration, cleansing, deduplication, and data governance best practices. Excellent analytical, organizational, and problem-solving skills. Strong written and verbal communication skills, with the ability to train and support diverse users. Bachelor's degree in information systems, Data Management, Business, or a related field, or equivalent professional experience. Preferred Qualifications
Certification or formal training in Raiser's Edge or Raiser's Edge NXT. Experience in higher education, nonprofit advancement, or philanthropic organizations. Familiarity with fundraising operations, gift agreements, pledges, and donor stewardship processes. Experience managing API-based integrations and third-party vendors. Working Conditions
Standard business hours with occasional evenings or weekends required to support events, campaigns, or reporting deadlines. Hybrid work arrangements may be available based on departmental needs and institutional policy. Life at Livingstone College
Livingstone College is a private historically black college that is secured by a strong commitment to quality instruction, academic excellence, and student success. Through a Christian-based environment suitable for holistic learning, Livingstone provides excellent business, liberal arts, STEAM, teacher education, and workforce development programs for students from all ethnic backgrounds designed to promote lifelong learning and to develop student potential for leadership and service to a global community.