Job Description
Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious! This Associate Customer Sales Manager (CSM) position embodies that ambition. You will own and be responsible for key brands and category selling execution of $15M to $40M annual revenue with multiple distributors as a vital member of the Customer Business Team (CBT). The ACSM serves as the liaison between Kraft Heinz and the Customer’s Team, leading all selling activities and driving efforts tied to improving our gross margin and market share. The ACSM aims to deliver revenue and share objectives aligned with the Puerto Rico Business Unit targets, pursue business strategies to deliver growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and other key objectives. Essential Functions & Responsibilities
Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth. Achieve New Item Authorization goals, Distribution goals, and Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving. Strong knowledge in the study of syndicated (Nielsen, Circana/IRI, WMT Retail Link, Scintilla (Walmart)) data and household panel data to steer insights and business recommendations and actions on key sales controllables of distribution and assortment, pricing, and promotion. Lead implementation of Space Management Projects and partner with distributors and retailers to conduct annual category reviews and periodic assessments. Achieve promotional revenue objectives by tactic, price point, Drive Period and Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories. Work with Retail Team to effectively manage retail execution of all assigned category objectives. Schedule and lead monthly update and results reviews with key stakeholders at distributors, leveraging KHC internal resources to support sales efforts. Schedule and conduct frequent trade visits to maintain a strong pulse on market and competitive dynamics and landscape. Maintain files and business documentation to thoroughly detail business transactions. Expected Experience & Required Skills
Proven and tested experience in customer management, account management, and/or retail sales management for a CPG company. Proven ability to own business processes and category management through a complex sales position with the ability to manage multiple distributors, develop insights on how to best leverage their strengths including participation in retailer planning and strategic actions. Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives. Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities. Clear examples of polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively. Proficient in Microsoft Office programs and proprietary sales systems such as IRI, Spark, etc., as well as third-party programs such as PMR and FACTS. Clear examples of strong analytical skills; ability and experience using syndicated and/ or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influencing customers to achieve category objectives. Willingness to travel 10-20% out of the area as needed. Work Environment & Schedule
This position is considered a normal office environment with limited travel or visits to external locations; offices are open workspaces. Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations. Physical Requirements
Physical demands
include but are not limited to: Willingness to drive and/or travel as needed; operate a computer and view screens for approximately 100% of the work schedule. Location(s)
Kraft Foods Group Puerto Rico, LLC Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
#J-18808-Ljbffr
Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious! This Associate Customer Sales Manager (CSM) position embodies that ambition. You will own and be responsible for key brands and category selling execution of $15M to $40M annual revenue with multiple distributors as a vital member of the Customer Business Team (CBT). The ACSM serves as the liaison between Kraft Heinz and the Customer’s Team, leading all selling activities and driving efforts tied to improving our gross margin and market share. The ACSM aims to deliver revenue and share objectives aligned with the Puerto Rico Business Unit targets, pursue business strategies to deliver growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and other key objectives. Essential Functions & Responsibilities
Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth. Achieve New Item Authorization goals, Distribution goals, and Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving. Strong knowledge in the study of syndicated (Nielsen, Circana/IRI, WMT Retail Link, Scintilla (Walmart)) data and household panel data to steer insights and business recommendations and actions on key sales controllables of distribution and assortment, pricing, and promotion. Lead implementation of Space Management Projects and partner with distributors and retailers to conduct annual category reviews and periodic assessments. Achieve promotional revenue objectives by tactic, price point, Drive Period and Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories. Work with Retail Team to effectively manage retail execution of all assigned category objectives. Schedule and lead monthly update and results reviews with key stakeholders at distributors, leveraging KHC internal resources to support sales efforts. Schedule and conduct frequent trade visits to maintain a strong pulse on market and competitive dynamics and landscape. Maintain files and business documentation to thoroughly detail business transactions. Expected Experience & Required Skills
Proven and tested experience in customer management, account management, and/or retail sales management for a CPG company. Proven ability to own business processes and category management through a complex sales position with the ability to manage multiple distributors, develop insights on how to best leverage their strengths including participation in retailer planning and strategic actions. Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives. Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities. Clear examples of polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively. Proficient in Microsoft Office programs and proprietary sales systems such as IRI, Spark, etc., as well as third-party programs such as PMR and FACTS. Clear examples of strong analytical skills; ability and experience using syndicated and/ or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influencing customers to achieve category objectives. Willingness to travel 10-20% out of the area as needed. Work Environment & Schedule
This position is considered a normal office environment with limited travel or visits to external locations; offices are open workspaces. Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations. Physical Requirements
Physical demands
include but are not limited to: Willingness to drive and/or travel as needed; operate a computer and view screens for approximately 100% of the work schedule. Location(s)
Kraft Foods Group Puerto Rico, LLC Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
#J-18808-Ljbffr