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Revenue Operations Analyst

Deepgram, California, Missouri, United States, 65018

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Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. Company Operating Rhythm

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. The Opportunity

Deepgram is hiring a

Revenue Operations Analyst

to join our RevOps team as the second hire at a rapidly scaling AI company. This is a hands-on role, focused on executing and improving the systems and processes that power our revenue engine. You’ll support our go-to-market teams by ensuring accuracy across quoting, billing, usage tracking, and reporting—while proactively identifying ways to make operations more scalable over time. What You\'ll Do

Support Quote-to-Cash processes, including: Supporting CPQ workflows to ensure deals are configured and quoted correctly

Reviewing order forms and amendments for accuracy and compliance

Provisioning customer contracts, subscriptions, and usage entitlements into internal systems

Support billing, invoicing, and monetization workflows in partnership with Finance

Reconcile customer usage, billing, and revenue data across CRM, product, and finance systems

Serve as a hands-on Salesforce administrator: Build and maintain reports and dashboards

Support flows, automations, and system enhancements

Help maintain data quality and governance standards

Triage, prioritize, and execute a wide range of RevOps requests

Proactively identify inefficiencies and manual processes and help implement improvements

Leverage AI tools and automation to increase operational efficiency

Contribute to documentation and scalable RevOps processes as the company grows

It’s Important to Us That You Have

3–4+ years of experience in Revenue Operations, Sales Operations, or a related role

Strong hands-on Salesforce experience (admin, reporting, flows, automations)

Required experience with CPQ (Salesforce CPQ or similar quoting tools)

Experience working with billing, monetization, and finance systems, including: NetSuite, Campfire, Rillet, Ordway, or similar financial / billing systems

Metronome, m3ter, or similar usage-based billing and metering platforms

Experience supporting SaaS and/or usage-based revenue models

Strong analytical and problem-solving skills with high attention to detail

Comfort working in ambiguity at a fast-growing startup

Self-motivated, proactive mindset with a bias toward action

Strong cross-functional communication and stakeholder management skills

Willingness to get hands-on across a wide range of operational tasks

It Would Be Great If You Had

Experience at a high-growth SaaS or AI company

Familiarity with contract generation tools (e.g., Conga, DocuSign)

Exposure to revenue recognition concepts and finance partnerships

Experience with SQL, data warehouses, or BI tools

Benefits & Perks

Holistic health

Medical, dental, vision benefits

Annual wellness stipend

Mental health support

Life, STD, LTD Income Insurance Plans

Work/life blend

Unlimited PTO

Generous paid parental leave

Flexible schedule

12 Paid US company holidays

Quarterly personal productivity stipend

One-time stipend for home office upgrades

401(k) plan with company match

Tax Savings Programs

Continuous learning

Learning / Education stipend

Participation in talks and conferences

Employee Resource Groups

AI enablement workshops / sessions

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them.

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