What you should know about our team
Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country. What you will do
As a Smart Home Consultant, you’ll guide residential customers in designing a home setup that helps protect what they value most. You’ll combine hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together. You’ll activate systems, educate customers on our app and features, and ensure every solution fits their unique needs. You will: Deliver in-home consultations and assessments Recommend smart home and security solutions based on customer goals Install and activate security hardware, cameras, IoT devices, and smart home products Integrate new products with the customer’s existing setup Troubleshoot and resolve technical questions Complete customer onboarding and product education Build long-term customer confidence through proactive support Identify upsell opportunities that strengthen home protection What you need to be successful
High school diploma or equivalent. Valid driver’s license and clean driving record required; additional licensing may be needed based on location. Strong customer-focused communication skills. Technical aptitude with smart device ecosystems and connected technologies. Ability to understand how multiple products interact within a home network. Advise customers on the best system design and setup to support their safety goals. Continuous learner who adapts to new tools and technologies. Ability to climb, lift 10+ lbs., and work indoors/outdoors in varied conditions How ADT invests in you
Hourly Pay:
$18.70 Earning Potential:
With uncapped commissions, job-completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually. Training Pay:
For your first three weeks, you’ll earn $320 per week as you complete hands-on training and learn the systems, tools, and technology that set you up for long-term success. Benefits
Medical, dental, and vision insurance 401(k) with company match Tuition reimbursement Company vehicle Short- and long-term disability, life insurance, and well-being programs Paid time off Culture of professional development and career growth opportunities Flexible work schedule to accommodate you and your customers’ needs View our full benefit offerings Why you’ll love working here
We
boldly shape the future , embracing change, taking smart risks, and continuously improving to create the best experiences. We
lead by taking ownership , empowering you to make decisions, solve problems proactively, and support each other with empathy. We
elevate to serve a greater purpose , going above and beyond to earn trust, celebrate wins, and value every perspective. We
unite and win together , fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.
#J-18808-Ljbffr
Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country. What you will do
As a Smart Home Consultant, you’ll guide residential customers in designing a home setup that helps protect what they value most. You’ll combine hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together. You’ll activate systems, educate customers on our app and features, and ensure every solution fits their unique needs. You will: Deliver in-home consultations and assessments Recommend smart home and security solutions based on customer goals Install and activate security hardware, cameras, IoT devices, and smart home products Integrate new products with the customer’s existing setup Troubleshoot and resolve technical questions Complete customer onboarding and product education Build long-term customer confidence through proactive support Identify upsell opportunities that strengthen home protection What you need to be successful
High school diploma or equivalent. Valid driver’s license and clean driving record required; additional licensing may be needed based on location. Strong customer-focused communication skills. Technical aptitude with smart device ecosystems and connected technologies. Ability to understand how multiple products interact within a home network. Advise customers on the best system design and setup to support their safety goals. Continuous learner who adapts to new tools and technologies. Ability to climb, lift 10+ lbs., and work indoors/outdoors in varied conditions How ADT invests in you
Hourly Pay:
$18.70 Earning Potential:
With uncapped commissions, job-completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually. Training Pay:
For your first three weeks, you’ll earn $320 per week as you complete hands-on training and learn the systems, tools, and technology that set you up for long-term success. Benefits
Medical, dental, and vision insurance 401(k) with company match Tuition reimbursement Company vehicle Short- and long-term disability, life insurance, and well-being programs Paid time off Culture of professional development and career growth opportunities Flexible work schedule to accommodate you and your customers’ needs View our full benefit offerings Why you’ll love working here
We
boldly shape the future , embracing change, taking smart risks, and continuously improving to create the best experiences. We
lead by taking ownership , empowering you to make decisions, solve problems proactively, and support each other with empathy. We
elevate to serve a greater purpose , going above and beyond to earn trust, celebrate wins, and value every perspective. We
unite and win together , fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.
#J-18808-Ljbffr