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Express Service Advisor

Luthermazda, Brooklyn Center, Minnesota, United States

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Overview As an Express Service Advisor, you are the first point of contact with our customers and will be well-versed in customer service, creating repair orders and estimates for vehicles. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

Responsibilities

Oversee flow of work. Ensure that customers receive prompt, courteous, and effective service.

Create estimates and contact customer to get approvals.

Provide exceptional service, to assure the customer does not get mishandled

Ensures that the daily inventory of technicians' time is consistently sold to service customers.

Distribute work between technicians efficiently

Qualifications

Organized and friendly personality

Demonstrated ability to manage others

Time management skills

Fantastic communication skills with your customers

Professional, well-groomed personal appearance.

Clean driving record

Willing to submit to a pre-employment background check

What We Offer

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Paid Training

Family Owned and Operated

Long Term Job Security

Health and Wellness

Accident & Critical Illness

HSA/Flexible Spending

Pet Insurance

Employee Discounts

State of the Art Facility

Busy Shop

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.

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