Part-time Customer Service Representative (bilingual)
MSI Company, Florida, New York, United States
Location:
Pembroke Pines, FL Schedule:
Monday-Friday, 9:00 AM – 2:30 PM (27.5 hours/week) Type:
Long-term, part-time Work Setting:
On-site, phone-based customer service environment Position Overview
We are seeking a
Part-Time Customer Service Representative
to support customers through inbound phone interactions. This role is ideal for someone with strong customer service skills who enjoys helping people, staying organized, and working in a structured, fast-paced setting. You will handle incoming calls, assist with scheduling and general inquiries, and ensure accurate information is entered into internal systems while providing a professional and courteous experience. Key Responsibilities
Answer inbound calls and assist customers in a friendly, professional manner Schedule, confirm, and update appointments Collect and update customer information accurately in internal systems Respond to general questions and route issues as needed Use multiple computer systems while speaking with callers Maintain confidentiality when handling sensitive information Follow established procedures and quality standards Required Qualifications
Minimum 6 months of customer service experience (1 yr+ preferred) Strong verbal communication and active listening skills Comfortable working in a phone-based environment Ability to multitask and navigate multiple systems simultaneously Reliable, detail-oriented, and customer-focused What This Role Offers
Long-term, part-time opportunity No nights or weekends Stable hours in a professional work environment Employment is contingent upon successful completion of a background check and drug screening
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Pembroke Pines, FL Schedule:
Monday-Friday, 9:00 AM – 2:30 PM (27.5 hours/week) Type:
Long-term, part-time Work Setting:
On-site, phone-based customer service environment Position Overview
We are seeking a
Part-Time Customer Service Representative
to support customers through inbound phone interactions. This role is ideal for someone with strong customer service skills who enjoys helping people, staying organized, and working in a structured, fast-paced setting. You will handle incoming calls, assist with scheduling and general inquiries, and ensure accurate information is entered into internal systems while providing a professional and courteous experience. Key Responsibilities
Answer inbound calls and assist customers in a friendly, professional manner Schedule, confirm, and update appointments Collect and update customer information accurately in internal systems Respond to general questions and route issues as needed Use multiple computer systems while speaking with callers Maintain confidentiality when handling sensitive information Follow established procedures and quality standards Required Qualifications
Minimum 6 months of customer service experience (1 yr+ preferred) Strong verbal communication and active listening skills Comfortable working in a phone-based environment Ability to multitask and navigate multiple systems simultaneously Reliable, detail-oriented, and customer-focused What This Role Offers
Long-term, part-time opportunity No nights or weekends Stable hours in a professional work environment Employment is contingent upon successful completion of a background check and drug screening
#J-18808-Ljbffr