The Manager, Asset Performance and Value Assurance is accountable for protecting and maximizing the economic value of third-party owned (TPO) assets once they are onboarded to the company’s servicing platform. This role owns the end-to-end oversight of asset performance obligations and value realization mechanisms, including Virtual Power Plant (VPP) participation, and performance guarantees (PeGu).
This position serves as the single point of accountability for ensuring contractual performance commitments are met; financial leakage is prevented, and underperformance is identified, remediated, and recovered in a disciplined, audit-ready manner. The role operates at the intersection of asset management, risk, operations, and finance.
This position will be based out of one of our offices in Irvine, CA; San Francisco, CA or Santa Clara, CA or Teaneck, NJ. Remote work may be considered for exceptional cases.
RESPONSIBILITIES
Asset Performance & Value Assurance
Own ongoing performance oversight for TPO assets post-onboarding, ensuring assets perform in line with contractual, programmatic, and financial expectations. Establish and maintain performance benchmarks, variance thresholds, and escalation protocols at both the asset and portfolio level. Quantify and monitor financial exposure associated with asset underperformance and missed value opportunities. VPP & Incentive Program Ownership Own end-to-end participation in VPPs and other grid services or incentive programs for eligible TPO assets, including enrollment, maintenance, and retirement. Serve as the primary point of contact with utilities, VPP aggregators, and incentive administrators. Ensure accurate settlement, reconciliation, and reporting of VPP revenues payments. Prevent value leakage by ensuring assets are only enrolled, billed, and settled when eligible and owned. Performance Guarantee Management Own performance guarantee obligations across the TPO portfolio, including contractual interpretation, tracking, and enforcement. Monitor asset performance against guaranteed thresholds and identify root causes of underperformance. Coordinate remediation efforts with servicing teams, O&M providers, installers, insurers, and asset owners. Manage performance guarantee claims, including documentation, validation, submission, recovery tracking, and resolution. Controls, Reporting & Governance Design and maintain scalable, well-documented processes and controls related to asset performance, incentives, and performance guarantees. Produce regular reporting for senior leadership covering performance trends, financial exposure, recoveries, and unresolved risks. Partner with Risk, Legal, Finance, and Compliance to ensure alignment with contractual obligations, regulatory expectations, and accounting treatment. Ensure processes are audit-ready and capable of supporting portfolio growth. Cross-Functional Leadership Act as the internal subject matter expert for asset performance obligations, incentives, and value assurance mechanisms. Coordinate closely with Servicing, Asset Management, Operations, Finance, Legal, and external vendors. Support continuous improvement initiatives such as programs, counterparties, and portfolio complexity evolve. REQUIRED QUALIFICATIONS
Bachelor's degree in business, finance, or related field with a minimum of 8+ years of professional work experience including 5-8 years of work experience in asset management, operations, risk, finance, or energy services. Experience managing performance driven contractual obligations (e.g., guarantees, SLAs, incentives, and/or revenue-sharing structures). Ability to lead and manage a team while meeting operational and business goals and objectives. Strong analytical and financial acumen with demonstrated ability to quantify exposure and prevent value leakage. Proven ability to build and operate process-driven programs with clear controls and accountability. Strong stakeholder management and cross-functional leadership skills. PREFERRED QUALIFICATIONS
Experience with distributed energy resources (DERs), VPPs, or utility-facing programs. Familiarity with TPO solar portfolios (leases, PPA, managed assets). Experience with insurer-backed guarantees, claims processes, or risk transfer structures. Advanced Excel and reporting skills; familiarity with asset monitoring or servicing platforms is a plus.
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Asset Performance & Value Assurance
Own ongoing performance oversight for TPO assets post-onboarding, ensuring assets perform in line with contractual, programmatic, and financial expectations. Establish and maintain performance benchmarks, variance thresholds, and escalation protocols at both the asset and portfolio level. Quantify and monitor financial exposure associated with asset underperformance and missed value opportunities. VPP & Incentive Program Ownership Own end-to-end participation in VPPs and other grid services or incentive programs for eligible TPO assets, including enrollment, maintenance, and retirement. Serve as the primary point of contact with utilities, VPP aggregators, and incentive administrators. Ensure accurate settlement, reconciliation, and reporting of VPP revenues payments. Prevent value leakage by ensuring assets are only enrolled, billed, and settled when eligible and owned. Performance Guarantee Management Own performance guarantee obligations across the TPO portfolio, including contractual interpretation, tracking, and enforcement. Monitor asset performance against guaranteed thresholds and identify root causes of underperformance. Coordinate remediation efforts with servicing teams, O&M providers, installers, insurers, and asset owners. Manage performance guarantee claims, including documentation, validation, submission, recovery tracking, and resolution. Controls, Reporting & Governance Design and maintain scalable, well-documented processes and controls related to asset performance, incentives, and performance guarantees. Produce regular reporting for senior leadership covering performance trends, financial exposure, recoveries, and unresolved risks. Partner with Risk, Legal, Finance, and Compliance to ensure alignment with contractual obligations, regulatory expectations, and accounting treatment. Ensure processes are audit-ready and capable of supporting portfolio growth. Cross-Functional Leadership Act as the internal subject matter expert for asset performance obligations, incentives, and value assurance mechanisms. Coordinate closely with Servicing, Asset Management, Operations, Finance, Legal, and external vendors. Support continuous improvement initiatives such as programs, counterparties, and portfolio complexity evolve. REQUIRED QUALIFICATIONS
Bachelor's degree in business, finance, or related field with a minimum of 8+ years of professional work experience including 5-8 years of work experience in asset management, operations, risk, finance, or energy services. Experience managing performance driven contractual obligations (e.g., guarantees, SLAs, incentives, and/or revenue-sharing structures). Ability to lead and manage a team while meeting operational and business goals and objectives. Strong analytical and financial acumen with demonstrated ability to quantify exposure and prevent value leakage. Proven ability to build and operate process-driven programs with clear controls and accountability. Strong stakeholder management and cross-functional leadership skills. PREFERRED QUALIFICATIONS
Experience with distributed energy resources (DERs), VPPs, or utility-facing programs. Familiarity with TPO solar portfolios (leases, PPA, managed assets). Experience with insurer-backed guarantees, claims processes, or risk transfer structures. Advanced Excel and reporting skills; familiarity with asset monitoring or servicing platforms is a plus.
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