LIFECYCLE COMMUNICATIONS MANAGER
Our Blood Institute, Oklahoma City, Oklahoma, United States, 73116
Overview
Our Blood Institute is actively looking for a
Lifecycle Communications Manager
who owns the execution and delivery of donor-facing lifecycle communications across email, SMS, push, print, and related channels. This role is responsible for leading lifecycle copy development—including appeals, urgent blood shortage messaging, and recurring recruitment communications—ensuring content is clear, compelling, donor-centric, and aligned with organizational priorities. Responsibilities
In addition to hands-on ownership of high-impact copy, this role provides day-to-day leadership for the Outbound Communications team, overseeing workflow, execution quality, and deployment readiness. Acting as the primary execution owner and escalation point for internal partners, the Manager translates brand concepts and lifecycle strategy into deployable communications that drive appointments, improve show rates, and strengthen donor loyalty, while reducing Director-level involvement in daily operational inquiries. Salary & Benefits
Salary:
Competitive salary based on education and/or experience and
$500 bonus after 6 months and $1,000 bonus after 1 year! Benefits:
Health, dental, vision, life insurance, long term disability, 401(k), paid-time off, $5,000 annual tuition reimbursement, holiday pay, etc. Schedule
Days:
Monday through Friday; some weekends Hours:
8:00 a.m. to 5:00 p.m.; may vary Qualifications
Bachelor's degree in Communications, Marketing, Journalism, or related field, or equivalent experience. 6–8+ years of experience in communications, lifecycle marketing, CRM, or related roles. Demonstrated experience owning copy development across digital channels. Experience working within CRM or outbound communication platforms. Demonstrated experience leading teams or workflows; formal people management experience preferred. Experience writing lifecycle, CRM, or donor/customer-facing copy for email and digital channels. Familiarity with CRM or outbound communication platforms and comfort building communications directly within those systems. Ability to balance creative judgment with speed, accuracy, and operational constraints. Experience collaborating with marketing or creative teams to translate brand concepts into deployable communications. Comfort providing feedback, coaching, or informal leadership to others. Click the link below to learn fun facts about working for Our Blood Institute!
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Our Blood Institute is actively looking for a
Lifecycle Communications Manager
who owns the execution and delivery of donor-facing lifecycle communications across email, SMS, push, print, and related channels. This role is responsible for leading lifecycle copy development—including appeals, urgent blood shortage messaging, and recurring recruitment communications—ensuring content is clear, compelling, donor-centric, and aligned with organizational priorities. Responsibilities
In addition to hands-on ownership of high-impact copy, this role provides day-to-day leadership for the Outbound Communications team, overseeing workflow, execution quality, and deployment readiness. Acting as the primary execution owner and escalation point for internal partners, the Manager translates brand concepts and lifecycle strategy into deployable communications that drive appointments, improve show rates, and strengthen donor loyalty, while reducing Director-level involvement in daily operational inquiries. Salary & Benefits
Salary:
Competitive salary based on education and/or experience and
$500 bonus after 6 months and $1,000 bonus after 1 year! Benefits:
Health, dental, vision, life insurance, long term disability, 401(k), paid-time off, $5,000 annual tuition reimbursement, holiday pay, etc. Schedule
Days:
Monday through Friday; some weekends Hours:
8:00 a.m. to 5:00 p.m.; may vary Qualifications
Bachelor's degree in Communications, Marketing, Journalism, or related field, or equivalent experience. 6–8+ years of experience in communications, lifecycle marketing, CRM, or related roles. Demonstrated experience owning copy development across digital channels. Experience working within CRM or outbound communication platforms. Demonstrated experience leading teams or workflows; formal people management experience preferred. Experience writing lifecycle, CRM, or donor/customer-facing copy for email and digital channels. Familiarity with CRM or outbound communication platforms and comfort building communications directly within those systems. Ability to balance creative judgment with speed, accuracy, and operational constraints. Experience collaborating with marketing or creative teams to translate brand concepts into deployable communications. Comfort providing feedback, coaching, or informal leadership to others. Click the link below to learn fun facts about working for Our Blood Institute!
#J-18808-Ljbffr