Overview
Public Engagement & Community Trust Lead (Volunteer) at Mentor A Promise (MAP) in New York City / Remote Hybrid. Organization: Mentor A Promise (MAP). Type: Volunteer (Senior Leadership Role).
About MAP Mentor A Promise (MAP) is a NYC-based nonprofit serving children and youth ages 5–18 experiencing housing instability through mentorship, literacy, social-emotional learning, and creative expression. Our work centers dignity, trauma-informed care, and the belief that every child deserves stability, opportunity, and a voice. The Department of Public Engagement & Community Trust is MAP’s public face and relationship engine. It protects how MAP is seen, heard, and experienced by families, schools, volunteers, funders, and the broader community.
Role Overview The Public Engagement & Community Trust Lead leads MAP’s strategy for building public trust, visibility, and belonging. This role oversees all outward-facing communications, community presence, storytelling, and engagement while ensuring child safety, consent, and dignity are never compromised. This is a senior volunteer leadership role and thought partner to the Executive Director, Policy, Legal, Development, and Program leadership.
Key Responsibilities
Public Trust & Ethics
Lead MAP’s consent-driven, trauma-informed public engagement framework
Ensure youth and family privacy, dignity, and safety across all public-facing work
Chair or coordinate the Public Trust & Ethics Council
Communications & Messaging
Set MAP’s public voice, tone, and narrative standards
Oversee website, newsletters, social media, public statements, and outreach materials
Ensure consistency, accuracy, and mission alignment across all communications
Community Engagement
Build strong relationships with families, schools, shelters, volunteers, and community partners
Guide community outreach and public events
Ensure MAP shows up with respect, humility, and cultural competence
Media & Reputation Management
Serve as MAP’s primary public communications lead
Oversee media inquiries, interviews, and press relationships
Protect MAP and its families during sensitive or high-visibility moments
Team Leadership
Recruit, train, and support volunteer engagement teams
Set priorities, workflows, and quality standards
Foster a collaborative, supportive, mission-driven culture
Qualifications
Experience in communications, community engagement, nonprofit leadership, journalism, or public relations
Strong understanding of trauma-informed, child-centered, and culturally responsive communication
Ability to manage public narrative with care, ethics, and strategic clarity
Comfort working with vulnerable populations and sensitive stories
Experience leading teams or projects in mission-driven environments
Excellent writing, editing, and interpersonal skills
Experience in education, housing, youth development, or social services is a strong plus
Commitment
Approximately 5–10 hours per week
Minimum 6-month commitment preferred
Remote with NYC-based collaboration as needed
Why This Role Matters Public trust is the foundation of everything MAP does. Families will only engage if they feel safe. Schools will only partner if they feel confident. Funders will only invest if they believe in our integrity. This role protects that trust—and in doing so, protects children.
How To Apply Interested candidates should apply directly through Idealist; please add your resume.
Notes Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your understanding of these constraints.
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About MAP Mentor A Promise (MAP) is a NYC-based nonprofit serving children and youth ages 5–18 experiencing housing instability through mentorship, literacy, social-emotional learning, and creative expression. Our work centers dignity, trauma-informed care, and the belief that every child deserves stability, opportunity, and a voice. The Department of Public Engagement & Community Trust is MAP’s public face and relationship engine. It protects how MAP is seen, heard, and experienced by families, schools, volunteers, funders, and the broader community.
Role Overview The Public Engagement & Community Trust Lead leads MAP’s strategy for building public trust, visibility, and belonging. This role oversees all outward-facing communications, community presence, storytelling, and engagement while ensuring child safety, consent, and dignity are never compromised. This is a senior volunteer leadership role and thought partner to the Executive Director, Policy, Legal, Development, and Program leadership.
Key Responsibilities
Public Trust & Ethics
Lead MAP’s consent-driven, trauma-informed public engagement framework
Ensure youth and family privacy, dignity, and safety across all public-facing work
Chair or coordinate the Public Trust & Ethics Council
Communications & Messaging
Set MAP’s public voice, tone, and narrative standards
Oversee website, newsletters, social media, public statements, and outreach materials
Ensure consistency, accuracy, and mission alignment across all communications
Community Engagement
Build strong relationships with families, schools, shelters, volunteers, and community partners
Guide community outreach and public events
Ensure MAP shows up with respect, humility, and cultural competence
Media & Reputation Management
Serve as MAP’s primary public communications lead
Oversee media inquiries, interviews, and press relationships
Protect MAP and its families during sensitive or high-visibility moments
Team Leadership
Recruit, train, and support volunteer engagement teams
Set priorities, workflows, and quality standards
Foster a collaborative, supportive, mission-driven culture
Qualifications
Experience in communications, community engagement, nonprofit leadership, journalism, or public relations
Strong understanding of trauma-informed, child-centered, and culturally responsive communication
Ability to manage public narrative with care, ethics, and strategic clarity
Comfort working with vulnerable populations and sensitive stories
Experience leading teams or projects in mission-driven environments
Excellent writing, editing, and interpersonal skills
Experience in education, housing, youth development, or social services is a strong plus
Commitment
Approximately 5–10 hours per week
Minimum 6-month commitment preferred
Remote with NYC-based collaboration as needed
Why This Role Matters Public trust is the foundation of everything MAP does. Families will only engage if they feel safe. Schools will only partner if they feel confident. Funders will only invest if they believe in our integrity. This role protects that trust—and in doing so, protects children.
How To Apply Interested candidates should apply directly through Idealist; please add your resume.
Notes Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your understanding of these constraints.
#J-18808-Ljbffr