The Account Coordinator, Niche brands will foster sales growth and enhance customer experience across your designated region. This position is an important link between our retailers and the brand. This role ensures we provide exceptional customer service and meet and exceed our sales goals. Additionally, this involves supporting the ongoing development of our in-store teams across various retailer locations, cultivating strong relationships and attentiveness with store management in each door.
What you’ll get to do:
Sales and Education:
Collaborate with Account Executives (AEs) to exceed financial targets and enhance key business drivers
Analyze weekly sales performance and provide recommendations based on consumer trends
Personally drive sales with presence in-stores, leading by example, and coaching teams to achieve and exceed budgets and KPIs
Develop and execute seasonal strategies with Regional Managers and AEs, alongside Department Managers, focusing on retail events, customer outreach, product launches, and local activations
Contribute to daily, weekly, and monthly business reporting, providing actionable insights for continuous improvement
Coach and mentor Beauty Advisors, Client Advisors, Fragrance Experts, on selling behaviors and product knowledge, fostering a culture of creativity and passion for the niche category
Onboard and train new hires across the Niche product portfolio and unique brand history ensuring brand storytelling is effectively communicated through one-on-one coaching and immersive experiences
Relationship Management:
Foster collaborative relationships with AEs, retailers, Client Advisors, and corporate teams
Provide regular updates on Client Advisor’s performance to AEs and deliver constructive and respectful feedback
Optimize team schedules and plan accordingly to maximize resources and operational efficiency
Stay informed on competitors and industry trends to train teams in maintaining competitive and innovative approaches
Act as a brand ambassador in-store and within the local community
Events:
Plan and execute special events, promotions, and product launches to drive traffic and sales
Engage with store teams through selling exercises and education sessions to elevate client engagement and conversion rates
Collaborate with the Retail VM/Store Design Team to ensure visual displays align with Byredo’s standards and guidelines
Maintain consistent design standards to reinforce brand identity
Drive employee engagement through rewards and incentives to optimize retail results
We’d Love to Meet You If You Have:
3+ years of sales experience (beauty preferred)
Proven track record of meeting or exceeding sales goals
Strong multitasking skills for coordinating in-store events and trainings
Proficiency in Microsoft Office Suite with an emphasis on Excel
Excellent interpersonal skills and high emotional intelligence
Passion for beauty, fragrance, and delivering exceptional client experiences
A self-motivated and independent work ethic
Positive attitude toward challenges and a proactive approach to problem-solving
A valid driver’s license and willingness to travel approximately 50% of the time local and regional
Compensation:
As required by New York State’s salary transparency law, effective November 2022, the expected base salary for this position ranges from $75,000.00 - $85,000.00 annually. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.
EEOC:
Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
Diversity, Equity, and Inclusion Commitment:
At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
About Puig:
Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.
Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon’s, and L’Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.
At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.
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