Business Travel Sales Manager
Highgate Hotels, LP, Los Angeles, California, United States, 90079
Job Title:
Business Travel Sales Manager
Requisition ID:
2026-74325
Category:
Sales/Marketing
Job Location:
US-CA-Los Angeles
Property:
Hotel Figueroa
Compensation Minimum:
USD $80,000.00/Yr.
Compensation Maximum:
USD $90,000.00/Yr.
Compensation Type:
Yearly
Overview The Business Travel Sales Manager is responsible for acquiring new business, expanding existing accounts, analyzing market trends, and collaborating cross-functionally to deliver exceptional guest experiences.
Responsibilities
Solicit new and existing business travel accounts to meet or exceed assigned revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication.
Develop and maintain strong relationships with corporate, consortia, and agency partners.
Prepare customer correspondence, internal booking reports, account files, and sales documentation.
Analyze STR and other market data to identify trends, opportunities, and strategies for growth.
Participate in daily business review meetings, training sessions, and other sales-related meetings as required.
Collaborate with revenue management, operations, and other hotel departments to ensure seamless service delivery and guest satisfaction.
Maintain positive guest relations and proactively resolve guest issues or complaints.
Attend trade shows, industry events, community events, and networking functions as requested.
Maintain a strong understanding of market conditions, competitive set performance, and customer needs.
Handle challenges proactively by anticipating, identifying, and resolving issues efficiently.
Maintain confidentiality of sensitive business and customer information.
Perform other duties as assigned by management.
Qualifications
Minimum of 2+ years of business travel sales experience, hotel sales experience highly preferred.
Strong knowledge of the Los Angeles corporate travel market, including key accounts and competitors.
Proven experience selling corporate preferred, consortia, and agency business.
Ability to confidently sell to C-suite and senior-level buyers.
Experience analyzing STR data and segmentation reports.
Strong computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Exceptional written and verbal communication skills; persuasive, confident, and professional.
Self-motivated, proactive, and able to prioritize effectively in a fast-paced environment.
Strong interpersonal skills with the ability to adapt communication style to various audiences.
Ability to multitask, meet deadlines, and adjust quickly to changing market demands.
Prior experience in a similar-sized and quality hotel preferred; multi-hotel experience a plus.
Bachelor's Degree preferred.
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Business Travel Sales Manager
Requisition ID:
2026-74325
Category:
Sales/Marketing
Job Location:
US-CA-Los Angeles
Property:
Hotel Figueroa
Compensation Minimum:
USD $80,000.00/Yr.
Compensation Maximum:
USD $90,000.00/Yr.
Compensation Type:
Yearly
Overview The Business Travel Sales Manager is responsible for acquiring new business, expanding existing accounts, analyzing market trends, and collaborating cross-functionally to deliver exceptional guest experiences.
Responsibilities
Solicit new and existing business travel accounts to meet or exceed assigned revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication.
Develop and maintain strong relationships with corporate, consortia, and agency partners.
Prepare customer correspondence, internal booking reports, account files, and sales documentation.
Analyze STR and other market data to identify trends, opportunities, and strategies for growth.
Participate in daily business review meetings, training sessions, and other sales-related meetings as required.
Collaborate with revenue management, operations, and other hotel departments to ensure seamless service delivery and guest satisfaction.
Maintain positive guest relations and proactively resolve guest issues or complaints.
Attend trade shows, industry events, community events, and networking functions as requested.
Maintain a strong understanding of market conditions, competitive set performance, and customer needs.
Handle challenges proactively by anticipating, identifying, and resolving issues efficiently.
Maintain confidentiality of sensitive business and customer information.
Perform other duties as assigned by management.
Qualifications
Minimum of 2+ years of business travel sales experience, hotel sales experience highly preferred.
Strong knowledge of the Los Angeles corporate travel market, including key accounts and competitors.
Proven experience selling corporate preferred, consortia, and agency business.
Ability to confidently sell to C-suite and senior-level buyers.
Experience analyzing STR data and segmentation reports.
Strong computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Exceptional written and verbal communication skills; persuasive, confident, and professional.
Self-motivated, proactive, and able to prioritize effectively in a fast-paced environment.
Strong interpersonal skills with the ability to adapt communication style to various audiences.
Ability to multitask, meet deadlines, and adjust quickly to changing market demands.
Prior experience in a similar-sized and quality hotel preferred; multi-hotel experience a plus.
Bachelor's Degree preferred.
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