Sales Account Executive - MSP/IT Services
Craig Bradford Associates, Conshohocken, Pennsylvania, United States
Position Overview
The company is seeking a proactive, driven, and results-oriented
Account Executive
to join their team. This role blends the art of relationship-building with the discipline of strategic consultative selling. You will engage directly with clients, maintain detailed account records, attend company and industry events, and work closely with our technical experts to deliver modern IT and cloud solutions. This is a high-visibility role that requires strong client presence, attention to detail, and the ability to translate business challenges into actionable technology outcomes. Key Responsibilities Client Relationship Management Serve as the primary point of contact for assigned accounts. Develop and nurture long-term, trusted relationships with clients. Conduct regular in-person meetings to assess needs, strengthen partnerships, and ensure overall satisfaction. Act as a strategic advisor by aligning company’s IT solutions with client business goals. Identify, qualify, pursue, and close new business opportunities within assigned accounts. Consistently meet or exceed monthly, quarterly, and annual revenue targets. Conduct thorough needs assessments to present appropriate cloud, cybersecurity, managed services, and professional services solutions. Partner with marketing on targeted campaigns and lead-generation activities to expand account penetration. Day-to-Day Operational Responsibilities Maintain accurate, detailed client records within the CRM at all times. Document all communications, opportunities, and follow-ups to ensure alignment and transparency. Attend and actively participate in Razor events, networking functions, and team-building activities. Internal Collaboration Build strong internal relationships with company’s technical engineering teams. Align sales pursuits with technical capabilities, delivery expectations, and client success objectives. Share real-time client feedback with leadership to help evolve and strengthen service offerings. Market & Industry Knowledge Stay current with market trends, emerging technologies, and the competitive landscape. Leverage industry insights to refine sales strategies and present clients with forward-thinking solutions. Qualifications & Skills Education Bachelor’s degree in Business, Information Technology, or related field (preferred but not required). Experience 2+ years of experience in IT services sales, account management, or a similar role. Prior experience working within a Managed Service Provider (MSP) environment strongly preferred. Proven track record of consistently meeting or exceeding sales targets. Skills Proficiency with CRM systems and Microsoft Office Suite. Strong communication, negotiation, and relationship-management abilities. Familiarity with IT solutions such as cloud computing, cybersecurity, Microsoft platforms, data protection, and managed services. Technical acumen or technical background is a major plus, especially experience collaborating closely with engineering teams or discussing IT architecture with clients. Attributes Self-motivated, results-driven, and accountable. Ability to thrive in a fast-paced, highly collaborative environment. Comfortable with local travel for client meetings, onsite visits, and company events.
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Account Executive
to join their team. This role blends the art of relationship-building with the discipline of strategic consultative selling. You will engage directly with clients, maintain detailed account records, attend company and industry events, and work closely with our technical experts to deliver modern IT and cloud solutions. This is a high-visibility role that requires strong client presence, attention to detail, and the ability to translate business challenges into actionable technology outcomes. Key Responsibilities Client Relationship Management Serve as the primary point of contact for assigned accounts. Develop and nurture long-term, trusted relationships with clients. Conduct regular in-person meetings to assess needs, strengthen partnerships, and ensure overall satisfaction. Act as a strategic advisor by aligning company’s IT solutions with client business goals. Identify, qualify, pursue, and close new business opportunities within assigned accounts. Consistently meet or exceed monthly, quarterly, and annual revenue targets. Conduct thorough needs assessments to present appropriate cloud, cybersecurity, managed services, and professional services solutions. Partner with marketing on targeted campaigns and lead-generation activities to expand account penetration. Day-to-Day Operational Responsibilities Maintain accurate, detailed client records within the CRM at all times. Document all communications, opportunities, and follow-ups to ensure alignment and transparency. Attend and actively participate in Razor events, networking functions, and team-building activities. Internal Collaboration Build strong internal relationships with company’s technical engineering teams. Align sales pursuits with technical capabilities, delivery expectations, and client success objectives. Share real-time client feedback with leadership to help evolve and strengthen service offerings. Market & Industry Knowledge Stay current with market trends, emerging technologies, and the competitive landscape. Leverage industry insights to refine sales strategies and present clients with forward-thinking solutions. Qualifications & Skills Education Bachelor’s degree in Business, Information Technology, or related field (preferred but not required). Experience 2+ years of experience in IT services sales, account management, or a similar role. Prior experience working within a Managed Service Provider (MSP) environment strongly preferred. Proven track record of consistently meeting or exceeding sales targets. Skills Proficiency with CRM systems and Microsoft Office Suite. Strong communication, negotiation, and relationship-management abilities. Familiarity with IT solutions such as cloud computing, cybersecurity, Microsoft platforms, data protection, and managed services. Technical acumen or technical background is a major plus, especially experience collaborating closely with engineering teams or discussing IT architecture with clients. Attributes Self-motivated, results-driven, and accountable. Ability to thrive in a fast-paced, highly collaborative environment. Comfortable with local travel for client meetings, onsite visits, and company events.
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