Overview
The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed.
Responsibilities
Greet customers upon arrival in the Claims Center
Ensure all proper documentation is presented prior to claim processing
Assist Hoosier Lottery staff with daily office duties
Answer claims hotline and assist customers with questions
Assist with PR photos of winners when needed
Qualifications
High School diploma or equivalent
Excellent customer service skills
General knowledge of and ability to operate a telephone and cash register
Basic knowledge of clerical procedures, methods, and principles
Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word
Proficient with modern office equipment including computer, fax machine, and scanners
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Responsibilities
Greet customers upon arrival in the Claims Center
Ensure all proper documentation is presented prior to claim processing
Assist Hoosier Lottery staff with daily office duties
Answer claims hotline and assist customers with questions
Assist with PR photos of winners when needed
Qualifications
High School diploma or equivalent
Excellent customer service skills
General knowledge of and ability to operate a telephone and cash register
Basic knowledge of clerical procedures, methods, and principles
Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word
Proficient with modern office equipment including computer, fax machine, and scanners
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