Customer Service Representative Key Accounts with German
Goodyear, Akron, Ohio, United States, 44329
Customer Service Representative Key Accounts with German page is loaded## Customer Service Representative Key Accounts with Germanremote type:
Hybridlocations:
PL Warszawatime type:
Full timeposted on:
Posted Todayjob requisition id:
JR-40105476**About Goodyear**We’re dedicated to producing, innovating, and servicing the best tires in theworld. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.**Why This Role Matters**You’ll be the go-to person for our key accounts, ensuring every interaction feels seamless, supportive, and efficient. Your work will directly shape our customers’ experience and help us deliver on our promise of reliability and care.**What You’ll Do*** Be the trusted point of contact for key accounts, guiding them through our products and services.* Process and follow up on orders with accuracy, transparency, and speed.* Coordinate with logistics and internal teams to ensure smooth, timely deliveries.* Handle customer inquiries and claims proactively, providing clear and helpful solutions.* Monitor forecasts, report deviations, and collaborate to improve accuracy and service.* Build strong, collaborative relationships with customers, ensuring their needs are met.* Help maximize sales by offering solutions, alternatives, and expert guidance.**What You’ll Bring*** Bachelor’s degree with 3+ years in customer-facing roles.* Fluency in English and German; comfort working internationally.* Strong system skills: MS Office, SAP (Order & Quality Management), EDW reports.* Excellent communication, interpersonal, and problem-solving skills.* Proactive, organized, and able to manage multiple priorities with a positive approach.* Team-player mindset with a willingness to support and learn.* Knowledge or interest in automotive/industrial sectors is a plus.* Customer-centric focus with a passion for delivering exceptional experiences.* Understanding of supply chain and order-to-cash processes.* Enthusiasm for growing, contributing, and thriving in a collaborative environment.Note: We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.#LI-KK1Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to .
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.At Goodyear, we make life's connections easier every day.People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet.Come discover the opportunities ahead with Team Goodyear.Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500.
When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation.Click here for more information about Equal Opportunity laws and
for related information.Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. #J-18808-Ljbffr
Hybridlocations:
PL Warszawatime type:
Full timeposted on:
Posted Todayjob requisition id:
JR-40105476**About Goodyear**We’re dedicated to producing, innovating, and servicing the best tires in theworld. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.**Why This Role Matters**You’ll be the go-to person for our key accounts, ensuring every interaction feels seamless, supportive, and efficient. Your work will directly shape our customers’ experience and help us deliver on our promise of reliability and care.**What You’ll Do*** Be the trusted point of contact for key accounts, guiding them through our products and services.* Process and follow up on orders with accuracy, transparency, and speed.* Coordinate with logistics and internal teams to ensure smooth, timely deliveries.* Handle customer inquiries and claims proactively, providing clear and helpful solutions.* Monitor forecasts, report deviations, and collaborate to improve accuracy and service.* Build strong, collaborative relationships with customers, ensuring their needs are met.* Help maximize sales by offering solutions, alternatives, and expert guidance.**What You’ll Bring*** Bachelor’s degree with 3+ years in customer-facing roles.* Fluency in English and German; comfort working internationally.* Strong system skills: MS Office, SAP (Order & Quality Management), EDW reports.* Excellent communication, interpersonal, and problem-solving skills.* Proactive, organized, and able to manage multiple priorities with a positive approach.* Team-player mindset with a willingness to support and learn.* Knowledge or interest in automotive/industrial sectors is a plus.* Customer-centric focus with a passion for delivering exceptional experiences.* Understanding of supply chain and order-to-cash processes.* Enthusiasm for growing, contributing, and thriving in a collaborative environment.Note: We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.#LI-KK1Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to .
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.At Goodyear, we make life's connections easier every day.People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet.Come discover the opportunities ahead with Team Goodyear.Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500.
When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation.Click here for more information about Equal Opportunity laws and
for related information.Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. #J-18808-Ljbffr