Overview
We are seeking an experienced
Amazon & E-Commerce Manager
to oversee and optimize our Amazon and Shopify operations. This role owns day-to-day execution, performance, and process across Amazon Seller Central and Shopify, with a strong focus on operational excellence, merchandising accuracy, advertising performance, and customer experience. This is a hands-on managerial role requiring deep platform knowledge, strong attention to detail, and the ability to proactively manage inventory, orders, and customer touchpoints across channels. Key Responsibilities
Amazon (Seller Central & Advertising) Own and manage all aspects of
Amazon Seller Central , ensuring listings are accurate, compliant, and optimized Create, upload, and maintain
new product listings , following Amazon category and compliance guidelines Manage
Amazon A+ Content , including updates, optimization, and adherence to brand standards Oversee
Amazon Advertising platforms
(Sponsored Products, Sponsored Brands, Sponsored Display), partnering on strategy and execution Monitor and manage
pricing updates, promotions, and deal submissions Maintain accurate
inventory levels , forecasting needs and preventing stockouts or overages Oversee
shipping coordination , delivery performance, and operational timelines Manage
canceled orders, returns, and customer issues , ensuring resolution aligns with Amazon policies Monitor account health metrics and proactively address risks or performance flags Shopify & Direct-to-Consumer Operations
Manage
Shopify order management , including daily order review and fulfillment coordination Oversee
shipping timelines
and proactively flag or resolve delays Handle
online customer service and community management , ensuring timely, on-brand responses Manage the
returns process , from customer communication through resolution Conduct
proactive customer outreach , including abandoned checkout follow-ups and service recovery Partner with internal teams to ensure a seamless end-to-end customer experience Qualifications
3+ years of experience
managing Amazon Seller Central and e-commerce operations Proven expertise across
Amazon Seller Central, Amazon Advertising platforms, and A+ Content Strong experience with
Shopify order management
and DTC operations Demonstrated understanding of
inventory management, shipping logistics, and returns processing Experience managing promotions, pricing updates, and operational reporting Customer-first mindset with experience in
online CX and community management Highly organized, detail-oriented, and comfortable managing multiple priorities Strong communication skills and the ability to work cross-functionally
#J-18808-Ljbffr
We are seeking an experienced
Amazon & E-Commerce Manager
to oversee and optimize our Amazon and Shopify operations. This role owns day-to-day execution, performance, and process across Amazon Seller Central and Shopify, with a strong focus on operational excellence, merchandising accuracy, advertising performance, and customer experience. This is a hands-on managerial role requiring deep platform knowledge, strong attention to detail, and the ability to proactively manage inventory, orders, and customer touchpoints across channels. Key Responsibilities
Amazon (Seller Central & Advertising) Own and manage all aspects of
Amazon Seller Central , ensuring listings are accurate, compliant, and optimized Create, upload, and maintain
new product listings , following Amazon category and compliance guidelines Manage
Amazon A+ Content , including updates, optimization, and adherence to brand standards Oversee
Amazon Advertising platforms
(Sponsored Products, Sponsored Brands, Sponsored Display), partnering on strategy and execution Monitor and manage
pricing updates, promotions, and deal submissions Maintain accurate
inventory levels , forecasting needs and preventing stockouts or overages Oversee
shipping coordination , delivery performance, and operational timelines Manage
canceled orders, returns, and customer issues , ensuring resolution aligns with Amazon policies Monitor account health metrics and proactively address risks or performance flags Shopify & Direct-to-Consumer Operations
Manage
Shopify order management , including daily order review and fulfillment coordination Oversee
shipping timelines
and proactively flag or resolve delays Handle
online customer service and community management , ensuring timely, on-brand responses Manage the
returns process , from customer communication through resolution Conduct
proactive customer outreach , including abandoned checkout follow-ups and service recovery Partner with internal teams to ensure a seamless end-to-end customer experience Qualifications
3+ years of experience
managing Amazon Seller Central and e-commerce operations Proven expertise across
Amazon Seller Central, Amazon Advertising platforms, and A+ Content Strong experience with
Shopify order management
and DTC operations Demonstrated understanding of
inventory management, shipping logistics, and returns processing Experience managing promotions, pricing updates, and operational reporting Customer-first mindset with experience in
online CX and community management Highly organized, detail-oriented, and comfortable managing multiple priorities Strong communication skills and the ability to work cross-functionally
#J-18808-Ljbffr