Digital Account Specialist - Wayne, PA
Nexxt, Inc., Wayne, Pennsylvania, United States, 19087
Overview
Nexxt, a leading recruitment technology company in the talent solutions field, is seeking a Digital Account Specialist to join our team. We are based in Wayne, PA with a hybrid schedule of 2 days in the office and 3 days remote. We offer customers a suite of online recruitment and advertising tools to reach and hire the best people. Nexxt provides recruitment technology solutions—not a staffing or placement firm—that attract top talent for our clients. Responsibilities
Provide excellent service to client accounts and internal colleagues Manage the onboarding of clients along with the execution and delivery of Digital Advertising Campaigns, which may include monthly/annual subscriptions, hiring events, email marketing, and SMS/MMS campaigns Manage and administer the campaign lifecycle from start to finish, including order entry, execution, optimization and reporting Partner with the sales team for the complete lifecycle of account needs Identify front-end functionality challenges and provide feedback to management teams Provide support to users via phone, email and online chat tools Become knowledgeable in industry best practices and understand the competitive landscape Requirements
Bachelor’s Degree in Business, Communications, or related fields; or equivalent work experience Minimum 2 years of related customer service/client relations/account management experience Advanced knowledge of Microsoft Office Suite, specifically Excel Functional reporting and understanding of analytics Excellent verbal and written communication skills Resourceful with advanced troubleshooting skills; ability to problem solve with minimal direction from management Quick learner with the ability to adapt to changing business conditions Strong organizational and multi-tasking skills with meticulous attention to detail Ability to manage and prioritize multiple service-oriented tasks and build/nurture relationships with multiple clients Curious mindset with a desire to grow and learn new opportunities and skillsets Preferred
Experience in digital media, advertising, or similar environments Technical familiarity and ability to communicate clearly between technical and non-technical stakeholders In-depth reporting and analytical skills Recruitment marketing, recruiting and/or performance-based advertising experience Great compensation and benefits. Work-from-home and hybrid opportunities. Package includes healthcare, dental, vision, 401(k) and Paid Time Off (PTO). A generous corporate bonus plan is also offered. Nexxt is a high-energy, fast-paced, team-oriented company. We are headquartered in Wayne, PA, adjacent to King of Prussia, PA.
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Nexxt, a leading recruitment technology company in the talent solutions field, is seeking a Digital Account Specialist to join our team. We are based in Wayne, PA with a hybrid schedule of 2 days in the office and 3 days remote. We offer customers a suite of online recruitment and advertising tools to reach and hire the best people. Nexxt provides recruitment technology solutions—not a staffing or placement firm—that attract top talent for our clients. Responsibilities
Provide excellent service to client accounts and internal colleagues Manage the onboarding of clients along with the execution and delivery of Digital Advertising Campaigns, which may include monthly/annual subscriptions, hiring events, email marketing, and SMS/MMS campaigns Manage and administer the campaign lifecycle from start to finish, including order entry, execution, optimization and reporting Partner with the sales team for the complete lifecycle of account needs Identify front-end functionality challenges and provide feedback to management teams Provide support to users via phone, email and online chat tools Become knowledgeable in industry best practices and understand the competitive landscape Requirements
Bachelor’s Degree in Business, Communications, or related fields; or equivalent work experience Minimum 2 years of related customer service/client relations/account management experience Advanced knowledge of Microsoft Office Suite, specifically Excel Functional reporting and understanding of analytics Excellent verbal and written communication skills Resourceful with advanced troubleshooting skills; ability to problem solve with minimal direction from management Quick learner with the ability to adapt to changing business conditions Strong organizational and multi-tasking skills with meticulous attention to detail Ability to manage and prioritize multiple service-oriented tasks and build/nurture relationships with multiple clients Curious mindset with a desire to grow and learn new opportunities and skillsets Preferred
Experience in digital media, advertising, or similar environments Technical familiarity and ability to communicate clearly between technical and non-technical stakeholders In-depth reporting and analytical skills Recruitment marketing, recruiting and/or performance-based advertising experience Great compensation and benefits. Work-from-home and hybrid opportunities. Package includes healthcare, dental, vision, 401(k) and Paid Time Off (PTO). A generous corporate bonus plan is also offered. Nexxt is a high-energy, fast-paced, team-oriented company. We are headquartered in Wayne, PA, adjacent to King of Prussia, PA.
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