Channel Operations Manager, Wholesale Channel
Red Wing Brands of America, Red Wing, Minnesota, United States, 55066
Overview
Watch here to see what it's like to work at Red Wing Shoe Company. Red Wing Shoe Company is based in Red Wing, Minnesota, with a corporate office along the Mississippi River. We are a global company with 2300 employees worldwide, maintaining a close-knit family atmosphere. We focus on our employees and company culture to drive meaningful engagement. Our Guiding Behaviors are Living our Values, Honoring our Brands, Inspiring our People, Centering on our Customers, and Preserving the long-term success and legacy of our Company. Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and well-being benefits. The targeted hiring range for this full-time position is $109,200 - $147,400, depending on qualifications; the expanded salary range provides opportunities for advancement. Salary ranges are determined by role, level, and location, with individual pay reflecting skills, experience, education, and market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process. Summary
Red Wing Shoes is seeking a Channel Operations Manager to join our Revenue Operations Team. The Channel Operations Manager, Wholesale partners with Wholesale Leadership, Field Sales, Revenue Operations, and Cross-Functional teams to define and drive annual financial and operational plans, with an emphasis on revenue performance across brands and wholesale channels. They identify, escalate, and act on revenue-related opportunities and risks within wholesale channels and act as the voice of the customer to ensure a remarkable customer experience. This role has one direct report, the Channel Operations Specialist, and reports to the Director of Strategy and Operations. Essential Duties
Supports the wholesale business by providing revenue operations consultation and leadership on how to drive revenue growth across each of our brands and wholesale channels. Collaborates with data and insight analysts, finance, and accounting partners to review and analyze defined KPI's, data and analytics to identify revenue and profitability trends and gaps to drive field activations. Supports the definition, implementation, and measurement of sales targets and KPIs for the sales team. Partners with data and insight analysts, demand planning and sales leadership to ensure the right inventory is in place at the right time for the business. Acts as a day-to-day partner and operational resource to field leadership, sales teams, and key customers to build collaborative relationships and ensure their needs are met. Oversees the sales strategy and process, identifies areas for improvement and makes recommendations for change. Collaborates with other departments, such as marketing, finance, and logistics, to ensure the wholesale business integrates seamlessly with the rest of the organization. Partners with technology and enablement teams to ensure the sales team has the necessary tools and resources to be successful, such as CRM systems, sales training, and customer data. Responsible for stewarding and leading communications via internal channels on timely subject matters including business operations, initiatives, best practices, and accomplishments across brands and wholesale channels. Manage assigned staff: provide clear goals and expectations; ensure clarity of roles and responsibilities; coach; manage performance; develop; salary administration; enforce systems, policies and procedures; recruit, select and onboard new employee(s). Qualifications
Education and Experience: Bachelor's degree (B.A./B.S.) from a four-year college or university with a minimum of 5 years of experience in sales, operations, or channel management; or an equivalent combination of education and experience. Experience in footwear business is a plus/preferred. Knowledge, Skills, and Abilities: Strong communication and analytical skills required, including the ability to interpret and articulate customer business needs, document, and translate them into operating procedures. Demonstrated ability to get results through collaboration and influence with organizational partners. Ability to evaluate and optimize processes and procedures. Knowledge and ability to incorporate emerging industry and technology practices when solving business problems. Ability to manage multiple projects simultaneously and prioritize tasks effectively. Work Environment
This role operates in a Hyflex work environment; home office availability with in-office work 1 day per week. Additional Information
Red Wing Shoes is an Equal Opportunity Employer . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact rwsc.recruitment@redwingshoes.com or call 651-388-8211. Please view Equal Employment Opportunity Posters provided by OFCCP at
https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm All offers of employment are contingent on satisfactory results of a background check. Red Wing Shoe Company, Inc. is a drug-free workplace. Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please. The contractor will not discriminate against employees or applicants who inquire about or disclose pay, in accordance with 41 CFR 60-1.35(c).
#J-18808-Ljbffr
Watch here to see what it's like to work at Red Wing Shoe Company. Red Wing Shoe Company is based in Red Wing, Minnesota, with a corporate office along the Mississippi River. We are a global company with 2300 employees worldwide, maintaining a close-knit family atmosphere. We focus on our employees and company culture to drive meaningful engagement. Our Guiding Behaviors are Living our Values, Honoring our Brands, Inspiring our People, Centering on our Customers, and Preserving the long-term success and legacy of our Company. Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and well-being benefits. The targeted hiring range for this full-time position is $109,200 - $147,400, depending on qualifications; the expanded salary range provides opportunities for advancement. Salary ranges are determined by role, level, and location, with individual pay reflecting skills, experience, education, and market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process. Summary
Red Wing Shoes is seeking a Channel Operations Manager to join our Revenue Operations Team. The Channel Operations Manager, Wholesale partners with Wholesale Leadership, Field Sales, Revenue Operations, and Cross-Functional teams to define and drive annual financial and operational plans, with an emphasis on revenue performance across brands and wholesale channels. They identify, escalate, and act on revenue-related opportunities and risks within wholesale channels and act as the voice of the customer to ensure a remarkable customer experience. This role has one direct report, the Channel Operations Specialist, and reports to the Director of Strategy and Operations. Essential Duties
Supports the wholesale business by providing revenue operations consultation and leadership on how to drive revenue growth across each of our brands and wholesale channels. Collaborates with data and insight analysts, finance, and accounting partners to review and analyze defined KPI's, data and analytics to identify revenue and profitability trends and gaps to drive field activations. Supports the definition, implementation, and measurement of sales targets and KPIs for the sales team. Partners with data and insight analysts, demand planning and sales leadership to ensure the right inventory is in place at the right time for the business. Acts as a day-to-day partner and operational resource to field leadership, sales teams, and key customers to build collaborative relationships and ensure their needs are met. Oversees the sales strategy and process, identifies areas for improvement and makes recommendations for change. Collaborates with other departments, such as marketing, finance, and logistics, to ensure the wholesale business integrates seamlessly with the rest of the organization. Partners with technology and enablement teams to ensure the sales team has the necessary tools and resources to be successful, such as CRM systems, sales training, and customer data. Responsible for stewarding and leading communications via internal channels on timely subject matters including business operations, initiatives, best practices, and accomplishments across brands and wholesale channels. Manage assigned staff: provide clear goals and expectations; ensure clarity of roles and responsibilities; coach; manage performance; develop; salary administration; enforce systems, policies and procedures; recruit, select and onboard new employee(s). Qualifications
Education and Experience: Bachelor's degree (B.A./B.S.) from a four-year college or university with a minimum of 5 years of experience in sales, operations, or channel management; or an equivalent combination of education and experience. Experience in footwear business is a plus/preferred. Knowledge, Skills, and Abilities: Strong communication and analytical skills required, including the ability to interpret and articulate customer business needs, document, and translate them into operating procedures. Demonstrated ability to get results through collaboration and influence with organizational partners. Ability to evaluate and optimize processes and procedures. Knowledge and ability to incorporate emerging industry and technology practices when solving business problems. Ability to manage multiple projects simultaneously and prioritize tasks effectively. Work Environment
This role operates in a Hyflex work environment; home office availability with in-office work 1 day per week. Additional Information
Red Wing Shoes is an Equal Opportunity Employer . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact rwsc.recruitment@redwingshoes.com or call 651-388-8211. Please view Equal Employment Opportunity Posters provided by OFCCP at
https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm All offers of employment are contingent on satisfactory results of a background check. Red Wing Shoe Company, Inc. is a drug-free workplace. Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please. The contractor will not discriminate against employees or applicants who inquire about or disclose pay, in accordance with 41 CFR 60-1.35(c).
#J-18808-Ljbffr