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Inside Sales

Hubbard Supplyhouse, Fayetteville, North Carolina, United States, 28305

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Overview

Join the Team at Hubbard Supplyhouse! Hubbard Supplyhouse is seeking an energetic, self-motivated individual to join our family-like atmosphere. We are a plumbing and irrigation supply house that also specializes in kitchen, bath, appliances, and lighting. We proudly serve local plumbers, builders, and homeowners in bringing beautiful and functional living spaces to life. As a family-owned, Christian company, our Core Focus (Mission Statement) is

"Honoring God with a great team that builds customer partnerships by delivering on expectations."

Our team is built on trust, service, and a commitment to doing things the right way. The Inside Sales representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, create new customers, and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. The ideal candidate thrives in a "team first" environment and has a passion for customer service.

Responsibilities

Customer Relationship Management

Evaluate customer inquiries to determine appropriate service level—resolving issues directly or escalate to specialized support teams

Building customer loyalty by understanding business needs and developing tailored solutions that create mutual value

Leverage CRM and company tools to enhance customer interactions, track engagement history, and implement best practices

Implement strategic time management to optimize productivity and customer response times

Support account development with clear revenue, product mix, and profitability goals

Prepare quotes and pricing aligned with company standards and customer expectations

Gain insight into customer operations, successful metrics, and purchasing processes

Deliver professional, knowledgeable service that reflects company values at every customer touchpoint

Adapt communication style to effectively engage different customer segments throughout the supply chain

Practice consultative selling through attentive listening and meaningful dialogue

Technical Expertise & Market Knowledge

Assess technical requirements to determine when specialist support is needed

Master product specifications, applications, and benefits across all company offerings

Pursue continuous learning through industry associations, manufacturing training, and professional development programs

Stay current with market trends, customer preferences, supplier capabilities, and competitive landscape

Monitor competitor products and position to maintain competitive advantage

Identify opportunities and provide insights on product development and pricing strategies

Professional Skills

Communicate effectively through various channels with clarity and professionalism

Maintain professional standards in appearance and conduct per company guidelines

Actively participate in team meetings, training sessions, and company events

Demonstrate proficiency in business applications including Microsoft Office Suite, CRM systems, and communication platforms

Understand company financial models and make recommendations that optimize profitability

What We Offer

Monday–Friday schedule (no nights or weekends)

Matching 401(k) and profit-sharing program

Comprehensive benefits package with supplemental options

Paid holidays, PTO, and sick leave

Christmas bonus, team-building events, and company picnic

Employee discount program

Ongoing product and sales training

Career advancement opportunities

Ready to be part of a team that values your contributions and helps customers build beautiful, functional spaces?

Apply today and grow with Hubbard Supplyhouse!

Requirements Required:

High school diploma, GED, or equivalent

Previous sales experience

Product/applications experience

Basic computer proficiency

Preferred

Previous experience in plumbing, irrigation, or a related industry

Minimum 2 years in similar position

Wholesale distribution experience

Customer-facing sales experience

Strong problem-solving, leadership, and interpersonal skills

Ability to manage time and multitask in a busy environment

Comfortable with initiating sales and recommending additional products

Team player with a positive attitude

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